Oscar was very friendly and made everything very clear and easy to understand. Thanks again for the good customer service!
1/20/2026
Kathleen B. VERIFIED CUSTOMER
We sat around for over an hour for a system update (which MAY HAVE) fixed our issue only to find that our vehicle already had the current system update. So we left with no solution. We are now in the group of unhappy owners left with no solutions to our issues. Obviously 4 months ago when we purchased the car the sales people only explained the positive side of the Forward Attention Warning system. We were not warned that driving with sunglasses (who in California does not wear sunglasses) would not allow the system to read your eyes causing constant warnings to consider stopping for coffee. I have more to say but I will stop here .
1/17/2026
Ghyno K. VERIFIED CUSTOMER
Melissa was knowledgeable and professional. She kept me informed throughout the process. She displayed outstanding customer service.
1/17/2026
Young C. VERIFIED CUSTOMER
He’s very kind. And good job !
1/17/2026
Geni A. VERIFIED CUSTOMER
Esmeralda was very attentive and pleasant to deal with. Wonderful attitude.
1/16/2026
Lisa G. VERIFIED CUSTOMER
oscar was great. He went above and beyond, thank you
1/15/2026
Ibraheem S. VERIFIED CUSTOMER
Thank you for your service it was very helpful people from the start to the end , Oscar was intuch with during the repair.
Thank you all.
1/15/2026
Elizabeth H. VERIFIED CUSTOMER
The battery problem was not solved. It was admitted that after you driving it 30 miles on the freeway the battery was down 30% It was charged 14 hours by you and then tested fine. There must be a computer drain or the car would not be dead after a week of unused it is Genesis problem. Why would have to put a trickled on it if I am out of town. I’m 80 and all you tell me is to be stressed when I get home to find if my car starts. Your service is deplorable. The tech team should solve this.
1/15/2026
Syliva O. VERIFIED CUSTOMER
Of course.He always answer all my concerns when ever I call..
1/14/2026
Lori F. VERIFIED CUSTOMER
Always the best in service and follow up.
1/14/2026
Theodis R. VERIFIED CUSTOMER
My service experience with Genesis of Ontario was not good at all. Oscar along with Genesis of Corona has definitely made positive impression. As far as I'm concerned your dealership will be my place of service and repair. Thanks for your professionalism and quality of work.
1/13/2026
Michael Y. VERIFIED CUSTOMER
Customer satisfaction is very important in commitment in which car i choose to purchase, so continue to do exceptional work and i will continue my commitment. Thank you
1/12/2026
Martha J. VERIFIED CUSTOMER
Really enjoying my car.
1/12/2026
Jill F. VERIFIED CUSTOMER
After selecting my tires, I waited 2 1/2 hours before I was asked what tires I wanted, and would I like a loaner car because it was going to be 2 hours before my car would be ready. I live in San Dimas so it was to far to go home and back after waiting already 2 1/2 hours. I was waiting at the dealership for almost five hours for 4 tires to be installed. I was given a reduction in my bill of $90, and my service advisor was nice and did apologize for the delay.
1/11/2026
Jennifer R. VERIFIED CUSTOMER
Melissa was extremely helpful and she is an asset to your dealership.
1/10/2026
David S. VERIFIED CUSTOMER
Excellent White Glove Service as usual. Love the complimentary Starbucks. Pleasure to do business with Genesis of Corona.
1/10/2026
Todd K. VERIFIED CUSTOMER
Please dont forget to put a new service sticker on the window. People like me do look at them and appreciate the reminder that's easy to see.
1/10/2026
Michael K. VERIFIED CUSTOMER
Jonathan H was very helpful and professional. Extremely satisfied.
1/9/2026
Judy M. VERIFIED CUSTOMER
Always done in a timely manner. I wait for my car when oil change is performed!