Would I be able to trade my car in with transmission issues?
5/18/2026
Angel W. VERIFIED CUSTOMER
Chuck is the best. Always helpful and nice and truly cares about the customers and the quality of service to our vehicles
5/17/2026
Jeffrey H. VERIFIED CUSTOMER
Had to wait once I got there. My time wasn’t a priority. And the wanted to upsell me parts that should have been done before I signed on the dotted line.
5/17/2026
Towanna J. VERIFIED CUSTOMER
Ryan Engleman Is Always on point. He explains everything from beginning to end. Very detailed as to what service was rendered, and what to expect in the future. He walks you through every step of the way.
He’s not pushy and he genuinely shows that he cares.
Whenever my car needs service, I will only bring it in when Ryan is on duty.
I will wait whatever amount of time (1 week or 2) it takes just to see to Ryan.
I moved here from Georgia and a family member (sister) recommended him. I’m so glad he did.????
5/17/2026
Betty T. VERIFIED CUSTOMER
Ryan was very informative giving me various options.
5/17/2026
Richard B. VERIFIED CUSTOMER
He was very professional, came by where I was sitting and checkout on me. He was also good at explaining all that was done. I think he represented toyota very well.
5/16/2026
Tywanna J. VERIFIED CUSTOMER
Normally a pleasure. Most of your people are warm and welcoming.
5/16/2026
Charlotte G. VERIFIED CUSTOMER
Steve Woods is always knowledgeable and thorough, providing pleasant assistance.
5/16/2026
Monica D. VERIFIED CUSTOMER
Garrett is always great at explaining all the details of what My Toyota needs at times of service. I just love the way he makes me understand what is suggested and allows me to make the decision to move forward. He is such an asset to your company. Always look forward to dealing and talking to Garrett! He is the best!
5/16/2026
Bennie B. VERIFIED CUSTOMER
Very good and friendly service
5/16/2026
Sandi K. VERIFIED CUSTOMER
Every member of the Tuscaloosa Toyota staff was great today! One of the best experiences I’ve had with a service department!
Thank you so much!
5/16/2026
Shar P. VERIFIED CUSTOMER
Always satisfied with what they do.
5/16/2026
Quanna F. VERIFIED CUSTOMER
Jeremy was great as usual. Above and beyond what he had to do. Even gave me a hug. ????
5/16/2026
James D. VERIFIED CUSTOMER
Every single person I dealt with was fantastic. Genuinely nice and helpful. So glad I chose you all to help with my car!!!!
5/16/2026
Charles A. VERIFIED CUSTOMER
Steve Woods is always helpful and professional. Have known him for close to twenty years. Great guy!
5/16/2026
Jenna M. VERIFIED CUSTOMER
Kaleb was very professional and patient with me!
5/16/2026
Larry M. VERIFIED CUSTOMER
Great service
5/16/2026
Jeffrey R. VERIFIED CUSTOMER
Ryan Engleman once again provided excellent customer service.