Great service! Very rare for service to be less than was quoted. In time and money! Keep up the good work!
7/3/2026
Janet M. VERIFIED CUSTOMER
Thank you for getting me in so quick !
7/3/2026
Abby B. VERIFIED CUSTOMER
Almost as bad as BMW service department
7/3/2026
Wayne M. VERIFIED CUSTOMER
Thank you Chad! Great prompt service @
7/3/2026
Selina C. VERIFIED CUSTOMER
I bought my car there and I always like the care I get for my vehicle
7/3/2026
Angie J. VERIFIED CUSTOMER
He’s a great technician! He communicates well and does a great job!
7/3/2026
David H. VERIFIED CUSTOMER
As always Chuck Sansing took excellent care of my truck. My only issue is with how long it took to complete my service. I had an 11 AM appointment for a 105K service and it was not completed until after 3 PM. The inspection was not even done until 12:30 PM. Other customers arrived after me and left way before me. It should not have taken this long to do the service that my truck needed.
7/3/2026
William W. VERIFIED CUSTOMER
Kaleb was fantastic! Took time to explain and discuss the process from beginning to end! He is a phenomenal representative for the Toyota community.
However, if we are to keep the standards high. The individual who drove my truck adjusted my seat and left it. I get in and it’s not even close to how I had it. I don’t have memory seats so I still don’t have it where I like it. One of the most irritating and unprofessional decision on his part
7/3/2026
Roger R. VERIFIED CUSTOMER
As always Steve Woods does a great job taking care of my service needs.
7/3/2026
Roland E. VERIFIED CUSTOMER
He was real good and professional
7/3/2026
Linda T. VERIFIED CUSTOMER
Very pleased with service!
7/3/2026
Randy A. VERIFIED CUSTOMER
A+ service
7/3/2026
Wyatt C. VERIFIED CUSTOMER
Kaleb was great today for my first experience at Tuscaloosa Toyota, I will be coming back.
7/3/2026
Evalani T. VERIFIED CUSTOMER
No survey, please
7/3/2026
Sharron R. VERIFIED CUSTOMER
I have had nothing but positive experiences with all employees at Tuscaloosa Toyota.
7/3/2026
Mick C. VERIFIED CUSTOMER
A+
7/2/2026
David P. VERIFIED CUSTOMER
Jeremy was attentitive and professional.
7/2/2026
Jorge N. VERIFIED CUSTOMER
I have no complaints, and am completely satisfied with how the car turned out.
7/2/2026
Robert B. VERIFIED CUSTOMER
Professional and quick service
7/2/2026
Bonita W. VERIFIED CUSTOMER
The young man who worked on my brought the paperwork to me and explained everything they did. He was very thorough! Chuck gave me the information I had asked and provided me assurance everything would get addressed.