Very pleased with Steve and service department. Everyone was very helpful.
4/1/2026
Shashana W. VERIFIED CUSTOMER
No thank you
4/1/2026
Anna W. VERIFIED CUSTOMER
They couldn't help me!
3/31/2026
Karen C. VERIFIED CUSTOMER
I have been delighted and very happy with all my interactiond with Jeremy Beck over many years. Excellent listener, knowledgeable, asks great follow-up questions, professional, friendly, and I feel like he cares about experience. Keeps me informed while I wait. I trust him and his always valuable recommendations. Give him BIG raise! As an exemplary employee, he deserves it!!
3/31/2026
Lyda B. VERIFIED CUSTOMER
Fast efficient work.
Lyda B
3/31/2026
Teresa M. VERIFIED CUSTOMER
Professional and courteous service. My car was serviced in a timely manner and completed when promised.
3/31/2026
Jeremy M. VERIFIED CUSTOMER
Communication is very poor. The vehicle was very dirty when received and quite low on fuel. I had an engine replaced and I expected it to be returned in the same condition at the very least. I spent an hour at the car wash scrubbing the inside. I asked for a manager to call me, they never did. I doubt I ever buy another vehicle from Tuscaloosa Toyota. At this point I’d rather drive to Birmingham for services and purchases. Overall Very Dissatisfied.
3/31/2026
Jerry J. VERIFIED CUSTOMER
All was good
3/31/2026
Mark H. VERIFIED CUSTOMER
Jeremy made my experience very easy and with no stress. I was having issues with the camera angles on my display and he notified me that it would be a simple fix and also gave me a good time frame of the repair. I would recommend Jeremy Beck to anyone that may need any help or assistance making a appointment or dropping off for service
3/31/2026
Tiffany R. VERIFIED CUSTOMER
Service staff was courteous and super fast! Thank you!!
3/31/2026
Louise T. VERIFIED CUSTOMER
Chad is an excellent advisor..informed me of everything that was going on. I had some issues with Lexus and he solved
them all. Thank you Chad!!
3/31/2026
Timothy R. VERIFIED CUSTOMER
Great job
3/31/2026
Geisel M. VERIFIED CUSTOMER
Everything went very well today.
3/31/2026
William E. VERIFIED CUSTOMER
Kaleb was very knowledgeable and helped us a lot today. Will definitely be requesting him in the future.
3/29/2026
Maria C. VERIFIED CUSTOMER
Chad is easy to work with and always shoots straight with me
3/28/2026
Jason P. VERIFIED CUSTOMER
Steve does an awesome job!!!
3/28/2026
Teresa R. VERIFIED CUSTOMER
Great service
3/28/2026
Rebecca Wai. VERIFIED CUSTOMER
Thank you Chad! Awesome service
3/28/2026
Ed B. VERIFIED CUSTOMER
David is great!
3/28/2026
Reenay R. VERIFIED CUSTOMER
Ryan did a great and quick job. He took good care of us. Great service guy.