It took too long to bring my car, my spare tires were not there in the car after pushing me to buy 4 new tires, and 1 of the tires they brought after a long wait was the wrong one. Lack of attention to detail. Not the best customer experience.
4/2/2026
Theodore T. VERIFIED CUSTOMER
Efficient. Friendly. Professional. Thanks, Kaleb!
4/2/2026
Dan T. VERIFIED CUSTOMER
All went well with the service all needs met all questions answered thank you
4/2/2026
Julia S. VERIFIED CUSTOMER
I always request Jeremy because he is helpful and friendly. He seems to think of everything which I appreciate.
4/2/2026
Layton A. VERIFIED CUSTOMER
Had good service. Very Professional
4/2/2026
Peg L. VERIFIED CUSTOMER
Thank you, David
4/2/2026
Telesha H. VERIFIED CUSTOMER
Chad does an EXCELLENT job every visit I have.1000/10
4/1/2026
Suzanne B. VERIFIED CUSTOMER
Great Job Chuck!
4/1/2026
Dennis H. VERIFIED CUSTOMER
Excellent service. Thank you
4/1/2026
Donald P. VERIFIED CUSTOMER
Garrett is great. The wait time was a little excessive for tire rotation and fluid level checks.
4/1/2026
Karen L. VERIFIED CUSTOMER
The battery in the truck is left completely uncovered. Not sure if it’s connected or not. And my passenger side seat back is left laying down on the back seat. Don’t know why anyone would be over there. NOT SATISFIED AT ALL!!!!’
4/1/2026
Rebecca T. VERIFIED CUSTOMER
Always a great experience!!!
4/1/2026
Deborah S. VERIFIED CUSTOMER
I have been pleased with the experiences i have had with Toyota. I bought my 2006 Camery from Tuscaloosa Toyota, I haven't been to another dealership or repai garage since. Thank you Toyota. Deborah S
4/1/2026
Danny C. VERIFIED CUSTOMER
Very pleased with Steve and service department. Everyone was very helpful.
4/1/2026
Shashana W. VERIFIED CUSTOMER
No thank you
4/1/2026
Anna W. VERIFIED CUSTOMER
They couldn't help me!
3/31/2026
Karen C. VERIFIED CUSTOMER
I have been delighted and very happy with all my interactiond with Jeremy Beck over many years. Excellent listener, knowledgeable, asks great follow-up questions, professional, friendly, and I feel like he cares about experience. Keeps me informed while I wait. I trust him and his always valuable recommendations. Give him BIG raise! As an exemplary employee, he deserves it!!