Will is always great and informs me exactly what is needed
3/24/2026
Corey J. VERIFIED CUSTOMER
TJ Cole and the team at Tuscaloosa Toyota have always been pleasant and easy to do business with. That why I refer people to them when buying or servicing.
3/24/2026
Jesse D. VERIFIED CUSTOMER
David was courteous, professional, and respectful
3/24/2026
Rena O. VERIFIED CUSTOMER
This is my first Toyota and I graciously appreciate the patient interactions I have received from the staff! I truly appreciate them!!!
3/24/2026
Melanie S. VERIFIED CUSTOMER
Great service, as always!
3/24/2026
Myra B. VERIFIED CUSTOMER
Jeremy Beck was very informative and helpful terrific customer service
3/23/2026
Marcy T. VERIFIED CUSTOMER
Jeremy Beck always takes care of my vehicle needs! Always makes sure what is needed to be done, gets done. Great service!!! Top notch!!! EVERY time!
3/23/2026
Bradley L. VERIFIED CUSTOMER
Started to find oil leak spots in driveway less than 2 weeks from service. Upon inspecting i found the oil drain plug less than finger tight. Alof of oil had leaked all over skid plate amd my driveway. Checked oil level on dipstick and its seemingly low. Luckily the drain plug didn't completely fall out and cause the engine to burn out.
3/23/2026
Tennia R. VERIFIED CUSTOMER
Excellent customer service
3/22/2026
Keb C. VERIFIED CUSTOMER
Great experience!
3/22/2026
Eugene L. VERIFIED CUSTOMER
Excellent service very well pleased
3/22/2026
Donna W. VERIFIED CUSTOMER
Chuck, was very friendly and helpful throughout the entire service. Well done.
Thank you,
Donna R. Wells
3/22/2026
Reenay R. VERIFIED CUSTOMER
Courtesy and fast
3/22/2026
Lois G. VERIFIED CUSTOMER
Ryan is the best! He's knowledgeable about the RAV 4. I appreciate him a lot.
3/21/2026
Marilyn W. VERIFIED CUSTOMER
Thank you
3/21/2026
Connie H. VERIFIED CUSTOMER
I am 100 % satisfied with Chuck Sansing. He is always professional and helpful.
The part I was not happy about (and it was out of Chuck’s hands): I had an appt. at 9.a.m. And arrived a little before 9 a.m. I waited an hour and 1/2 before I got my vehicle inspection report stating what needed to be done.
3/21/2026
Robert K. VERIFIED CUSTOMER
Garrett was thorough, taking his time to explain the 30k service. He was very helpful in explaining the need for various recommended services needed at 30 to 40k. I will do all 3 staged over 3 visits.
I have been very pleased with Tuscaloosa Toyota’s service department.
3/21/2026
Dillon D. VERIFIED CUSTOMER
Great experience
3/21/2026
Janet P. VERIFIED CUSTOMER
Jeremy is awesome, he made sure that I was satisfied before I left. He has excellent customer service and he is there when I need him.