Always great. Makes recommendations but never over sells. Just states what needs to be done priority-wise. Trustworthy.
4/20/2025
Sydney P. VERIFIED CUSTOMER
Will was Great
4/20/2025
Donna M. VERIFIED CUSTOMER
David was excellent to deal with. Very Professional!
4/20/2025
Rachel K. VERIFIED CUSTOMER
Great job getting me in and out quick. Nice young man
4/20/2025
Elan L. VERIFIED CUSTOMER
David was excellent
4/20/2025
Lyle A. VERIFIED CUSTOMER
Garrett came in to complete the paperwork on his day off. Service above and beyond. Do you think somebody could cover for him while he’s off for the day?
4/20/2025
Sheila L. VERIFIED CUSTOMER
Very nice people. Always good customer service.
4/19/2025
Jannie Y. VERIFIED CUSTOMER
Jeremy Beck is trustworthy
He knows his job. He knows how to treat his customers. I am happy to have him as my service person he goes above and beyond to satisfy his customers.
Thank you
4/19/2025
BARRY F. VERIFIED CUSTOMER
Chad does a great job. He always takes good care of me.
4/19/2025
Joe D. VERIFIED CUSTOMER
Ryan did a great job in taking care of my vehicle on a very busy day! I appreciate his help in getting the work done that I wanted.
4/19/2025
Mary Y. VERIFIED CUSTOMER
I’m so thankful we purchased our Highlander from Tuscaloosa Toyota. The service department and Chuck Sansing take exception care of our vehicle. Thanks for your wonderful service department.
4/19/2025
Edwin A. VERIFIED CUSTOMER
Very helpful. Answers questions. Honest
4/19/2025
Penelope F. VERIFIED CUSTOMER
I had asked for Jeremy back specifically. He is so polite and helpful. I really think Toyota has the best service in town. Kiddos to Jeremy back, especially!
4/19/2025
Annette W. VERIFIED CUSTOMER
This was my first time to come alone to have our car worked on since my husband William Walker is now in a Nursing Home. I was a little nervous, but those in charge were so kind & helpful. Steve Woods was especially thoughtful and has been the one to service our car several times. The waiting area is so nice & comfortable and the young woman coming around asking if we customers need anything is an extra plus!! Thank you for your excellent service!
4/19/2025
Thomas B. VERIFIED CUSTOMER
Steve has been my service advisor for many years and I have trust in him!
4/19/2025
William W. VERIFIED CUSTOMER
Everything went smooth with Chuck
4/19/2025
Hunter S. VERIFIED CUSTOMER
Got me done in a timely manner, knowing my livelihood rested on my vehicle
4/19/2025
Charles C. VERIFIED CUSTOMER
Marquez was fine to work with. He was professional and timely with his communication. Unfortunately, ten minutes after leaving the dealership, my daughter heard something rattle then fall to the ground from under the hood. After that the check engine light came on (not part of the problem that had been serviced). And now when she presses the brakes she hears the buzzing sound associated with the rake booster assembly. I will be calling first thing Saturday morning.