My service rep was great and very friendly. He knew I had to get back to work and he make the process smooth and quick.
4/22/2025
Phillip S. VERIFIED CUSTOMER
Jeremy has been right on , on everything he said he would do and or could do. He’s definitely one of the best I’ve done business with ever.
4/22/2025
Benita G. VERIFIED CUSTOMER
Jeremy Beck is the only person I will deal with in the service department. If I could give him 100 stars ???? I would.
4/22/2025
Monica K. VERIFIED CUSTOMER
Chuck was very polite and attentive. He has always provided great customer service and appreciate working with him.
Monica K
4/22/2025
Fidele F. VERIFIED CUSTOMER
Thank you for providing excellent service and answering my questions
4/22/2025
Brenda G. VERIFIED CUSTOMER
While waiting in your lobby,I received a text from Jeremy with recommended service. I answered it within a few minutes & asked for a revised estimate. After about another hour, I still had not heard from Jeremy with this info. So, I found him and asked about it. He told me the amount and said it would be about another 1.5 hours until the work was finished. So, I asked my husband to come get me. He arrived apx 20 mins later. Just as we were leaving the dealership, Jeremy texted me that the car was ready. So,my husband and our 3 yr old grandson made a useless 40 minute round trip. When I went to the clerk to pay my bill, she gave me someone else's bill that was about $500 less than mine, and I had to correct her. This was the worst experience I've had at Tuscaloosa Toyota - definitely not a 5 star service.
4/22/2025
Frederick F. VERIFIED CUSTOMER
As always, everyone was completely professional and helpful in explaining everything to me. We know our vehicles are in good hands.
4/22/2025
Billy B. VERIFIED CUSTOMER
Marquis charged me for my oil
Change , because he didn’t check with anyone… Other than that was AOK .
4/22/2025
Jerry M. VERIFIED CUSTOMER
Good ???? ????
4/22/2025
Janet P. VERIFIED CUSTOMER
Chuck is always so helpful! We appreciate you Chuck!!!
4/21/2025
Chartisha D. VERIFIED CUSTOMER
I brought my car in and the team got me back up and running and handle all of my concern
4/21/2025
Renee W. VERIFIED CUSTOMER
I was completely satisfied with TJ Cole and Dustin.
4/21/2025
Gene B. VERIFIED CUSTOMER
Thorough measurement of alignment on all wheels
4/20/2025
Stephanie L. VERIFIED CUSTOMER
David was very nice and helpful and I appreciate him.
4/20/2025
Barbara B. VERIFIED CUSTOMER
Ryan was the best
4/20/2025
Cynthia J. VERIFIED CUSTOMER
Wonderful experience
4/20/2025
Johnny F. VERIFIED CUSTOMER
I’m a satisfied customer..????
4/20/2025
MARGARET M. VERIFIED CUSTOMER
Chad was very personable, considerate and knowledgeable. We would not hesitate to his service again.