Nice work, friendly people, done in a timely manner
5/8/2025
Jose S. VERIFIED CUSTOMER
The service advisor and tech Tommie were great and helpful with my issues and very honest and thorough.
5/7/2025
Michael H. VERIFIED CUSTOMER
Met my expectations as usual.
5/7/2025
Mary Gail. VERIFIED CUSTOMER
I had a very positive experience today at Tuscaloosa Toyota with the service department. We’ll definitely return when needed.
Mary Gail.
5/7/2025
Lewis S. VERIFIED CUSTOMER
Slow service.
Also brought in a key to be cut for another truck, got home key doesn't fit. Two trips to TT problem not solved.
5/7/2025
Eugene P. VERIFIED CUSTOMER
He was great!
5/7/2025
DAVID C. VERIFIED CUSTOMER
My truck went in and was diagnosed with a camera problem covered under warranty. Camera was not in stock and I would be contacted when it came in. A week and a half later I called back because I was not contacted only to discover the part had not been ordered. I spoke with service department and they ordered it. I rescheduled service and came in on a Saturday only to be told they have the wrong part. Aggravating!!!
5/7/2025
Jimmy S. VERIFIED CUSTOMER
Losing my key fob for the second time is very frustrating to have this happen.
5/7/2025
Marilyn P. VERIFIED CUSTOMER
Thank you! I’ve only received good service at Tuscaloosa Toyota!
5/7/2025
Bob C. VERIFIED CUSTOMER
David was courteous, prompt and efficient providing excellent advice on the service needed.
5/7/2025
Allen M. VERIFIED CUSTOMER
Ryan was very helpful and very informative
5/7/2025
Robert B. VERIFIED CUSTOMER
David had a lot of challenges dealing with my extended warranty policy . He was exceptionall!!! Really went the extra mile to take care of me!! Super kind gentleman with the highest level of service, I would highly recommend him for all your service needs!!!
5/7/2025
Donita R. VERIFIED CUSTOMER
Steve always goes above my expectations to make my RAV4 is taken care of! I appreciate him very much!y
5/6/2025
Allie B. VERIFIED CUSTOMER
Very well spoken and informative. Easy to approach as well.
5/6/2025
Judy V. VERIFIED CUSTOMER
Will was very polite, explained everything really well. Very professional.
5/6/2025
Utz M. VERIFIED CUSTOMER
Excellent service
5/6/2025
Patricia K. VERIFIED CUSTOMER
Thank you for the follow-up and the opportunity to provide constructive input.
5/6/2025
Joseph E. VERIFIED CUSTOMER
yes very satisfied with today’s service didn’t have to wait long at all I appreciate the good work Thank you Will job well done