He did a great job keeping me informed. It did, shower, take way too long.
5/6/2025
Ronald L. VERIFIED CUSTOMER
Hi I just wrote an appraisal of David and what a great job he did today but it wouldn’t submit so here goes agai. He personally showed me how to manage the media screen to reconnect the blue-tooth for maps when it would change to off and had the mechanic put my spare on when the slow leak wheel/tire was deemed nonrestorable thereby allowing me to drive home and await the new tire without having to monitor and top off the damaged one with air. An asset to your dealership.
5/6/2025
Heather O. VERIFIED CUSTOMER
Will was great! Friendly and knowledgeable.
5/6/2025
Andrea M. VERIFIED CUSTOMER
TJ was very nice and courteous! He keep in contact with me while my car was being serviced. He did a great job and I will be returning to request him next time I need my car serviced.
5/6/2025
William E. VERIFIED CUSTOMER
Chuck always does an outstanding job and seems to make every customer a priority. I enjoy working with him as it it a hassle free experience. He has helped make my Tuscaloosa Toyota experience even better as we go into the maintenance and service phase of Toyota ownership.
5/6/2025
Robert B. VERIFIED CUSTOMER
Very impressed with Ryan. Very knowledgeable & gave good advice. Excellent employee.
5/6/2025
Boody M. VERIFIED CUSTOMER
ThX
5/6/2025
Joseph C. VERIFIED CUSTOMER
Great service.
5/5/2025
Keyani W. VERIFIED CUSTOMER
TJ is always professional and remembers who I am. I appreciate his kindness and good customer service.
5/5/2025
Fay G. VERIFIED CUSTOMER
Tuscaloosa Toyota treats you like family. Especially Jeremy.
5/4/2025
Noah S. VERIFIED CUSTOMER
Ryan is great! Will happily use him going forward.
5/4/2025
Deborah J. VERIFIED CUSTOMER
Mr.TJ Cole was very professional, knowledgeable, polite and did a great job on my maintenance appointment. He completed the job in a timely manner and kept me updated during the process. I will definitely be coming back for my car's next checkup.????????
5/4/2025
Annabel G. VERIFIED CUSTOMER
My service went very smoothly and with no stress! TJ Cole let me know each step of the way what was going on with my inspection! He was very prompt. My inspection went well! TJ is awesome ! He is so kind and considerate. I have known Chuck Sansing for years. He is helpful also! I hope for TJ to continue to be my service advisor. It’s great to have the same advisor every time !
5/4/2025
Kimmery P. VERIFIED CUSTOMER
TJ was very professional and informative. He made my experience very pleasant. Customer service was top tier!!!!
5/4/2025
ERYN T. VERIFIED CUSTOMER
Very prompt and courteous!
5/4/2025
Heaven K. VERIFIED CUSTOMER
Will is always very friendly, helpful, and respectful when I come in to get 1 of my 4 Toyota’s serviced. I always request Will for my service .
5/4/2025
Ronald B. VERIFIED CUSTOMER
Thanks for doing a great job on servicing my truck job well done
5/4/2025
Jeanna K. VERIFIED CUSTOMER
TJ was awesome! Very communicative and did a great job.
5/3/2025
Dede T. VERIFIED CUSTOMER
Jeremy always does a great job
5/3/2025
Karen N. VERIFIED CUSTOMER
Very satisfied with David. This was my first time working with him.