Kaleb was very professional and gave me updates along the way. We were in town for a game and needed car back by end of day. It was done.Thank you Kaleb. No more rattle.
10/18/2025
Max A. VERIFIED CUSTOMER
Well done ????
10/18/2025
Clover S. VERIFIED CUSTOMER
Everything was Great! But needs to get a little bit faster. I had to wait For 4 Hours! Thanks!!
10/18/2025
Nancy W. VERIFIED CUSTOMER
Steve Woods provided great customer service. He was professional and ensured that the service was completed in a timely manner.
10/18/2025
Buddy F. VERIFIED CUSTOMER
I ALWAYS GET EXCELLENT SERVICE FROM STEVE!!!
10/18/2025
David W. VERIFIED CUSTOMER
Gareet checked me in, covered the services to be provided, and when the service was completed briefed me on the job with no issues noted.. He advised no issues were noted. Overall process was efficient and Garrett was professional,courteous, and informative. Overall well done. This is a great example of why I continue to do business with Tuscaloosa Toyota.
10/18/2025
Nicole A. VERIFIED CUSTOMER
I was there for over 3h and there was no communication as to why. I'm sure TJ is very nice and doubt it's his fault, however.
10/18/2025
Alfred P. VERIFIED CUSTOMER
Good job
10/18/2025
Tiffany G. VERIFIED CUSTOMER
Steve went above and beyond to help fix the problem with my car. He even spent time with an adjuster to ensure that I could get a major repair covered under multiple warranties. As a college student, it meant the world to know that Toyota was willing to help get a problem resolved and was willing to use all methods available to ensure that we got the best deal.
10/18/2025
Robert E. VERIFIED CUSTOMER
Excellent service
10/18/2025
Jeffrey R. VERIFIED CUSTOMER
Ryan Is exceptional. Goes above and beyond for customers.
10/18/2025
Brittany H. VERIFIED CUSTOMER
Steve Woods and his team are always amazing.
10/18/2025
Jay S. VERIFIED CUSTOMER
KUDOS TO THE WHOLE STAFF AT TOYOTA. GREAT JOB AS ALWAYS.
10/17/2025
John G. VERIFIED CUSTOMER
Always deal with Chuck. Excellent service with personal touch
10/17/2025
Rhonda B. VERIFIED CUSTOMER
Beck took very good care of me and my car:)
10/17/2025
Danita E. VERIFIED CUSTOMER
Garrett was fabulous. Kind and made me aware of each step in the process of the service on my van. He explained every option in detail. He was great.
10/17/2025
Derick H. VERIFIED CUSTOMER
Informative and helpful in securing parts.
10/17/2025
Patricia W. VERIFIED CUSTOMER
Very thorough and professional.
10/17/2025
Carolyn J. VERIFIED CUSTOMER
My car is like a brand new vehicle. She drives like a dream. The tires don’t make a noise anymore. And she accelerates so smoothly.
Thank you so much for making her like new!
Carolyn J