Chad is always awesome! Clear, concise and thorough but efficient!
10/14/2025
James B. VERIFIED CUSTOMER
Very positive visit
10/14/2025
Gene B. VERIFIED CUSTOMER
Quick, courteous, informative
10/14/2025
Jerry T. VERIFIED CUSTOMER
Your welcome
10/14/2025
Cynthia B. VERIFIED CUSTOMER
Please quit texting me
10/14/2025
Kelly T. VERIFIED CUSTOMER
Tuscaloosa Toyota is a well maintained, modern facility. Always met with a sincere welcome. Kept informed of my vehicles progress and made me aware of potential problems that may need addressed. Billing was very informative as to any charges. Marquez Davis, who welcomed and handled my visit today very professionally. After explaining the billing to me Mr Davis walked me to my car. Thanked me again for choosing Tuscaloosa Toyota to be of service to me vehicles needs.
10/14/2025
Carol B. VERIFIED CUSTOMER
Wonderful service provided by Chad.
10/14/2025
Kimberlye R. VERIFIED CUSTOMER
I am satisfied. Everyone is always very nice and helpful. One small something that would have made it even better….when I got in my car to leave, the tire pressure light was still on. It was on when I got there as well. I got out of the car and an extremely helpful young man had me pull around to the express building. He put air in my tires and the light went off. It was easily handled but it seems like they wouldn’t return my car to me with a light on.
10/14/2025
Rachel S. VERIFIED CUSTOMER
Service was professional.
10/14/2025
William B. VERIFIED CUSTOMER
V
10/14/2025
Margaret R. VERIFIED CUSTOMER
Will was professional, kind and very thorough as he helped navigate us through the repair of our vehicle. We are grateful for his help.
10/14/2025
Randall C. VERIFIED CUSTOMER
Great service
10/14/2025
Thomas F. VERIFIED CUSTOMER
Steve Woods is the best!
10/13/2025
Jerry J. VERIFIED CUSTOMER
After completion and vehicle ready in bay still has to wait 35 minutes to pay and leave.
10/12/2025
Norman G. VERIFIED CUSTOMER
Service advisor was not professional. Did not take my vehicle issue as important. Once the technician had completed the work (which was a very good repair) the vehicle was brought out to staging area after fixing it I stood at the service door waiting. When I approached the service advisor, he asked me what do you need. I told him I’d like my truck. Your paperwork is over at the checkout counter.
VERY UNPROFESSIONAL.
I have purchased numerous vehicles from Tuscaloosa Toyota and have never been treated so poorly and I am disappointed that the service advisor was not attentive to my repair issue.
10/12/2025
Jayne D. VERIFIED CUSTOMER
He is always helpful
10/12/2025
Barbara I. VERIFIED CUSTOMER
Very efficient!
10/12/2025
Michael B. VERIFIED CUSTOMER
TJ was great! I appreciate him.
10/12/2025
Christine F. VERIFIED CUSTOMER
Kaleb was great! He kept us informed and was very professional.