The only thing missing is what I was used to in the Toyota Service Center in Rhode Island
I always received a complimentary vacuum and wash of my car
7/22/2025
David S. VERIFIED CUSTOMER
Service was completed 50% in less time than promised??
7/22/2025
Abudl S. VERIFIED CUSTOMER
They give you for excellent number one Service I’m so happy for Toyota Gastonia the number one Service
7/22/2025
Brant A. VERIFIED CUSTOMER
Great job
7/22/2025
Brandon C. VERIFIED CUSTOMER
Heather was the best preciate the help
7/22/2025
Billy G. VERIFIED CUSTOMER
Good service
7/22/2025
Jane O. VERIFIED CUSTOMER
Great job!
7/22/2025
Marlene C. VERIFIED CUSTOMER
I appreciate your professional care for my car. Thank you for all you do.
7/22/2025
Mary V. VERIFIED CUSTOMER
Great service. Thank you.
7/21/2025
David F. VERIFIED CUSTOMER
Guys are always great accommodating
7/21/2025
Susan M. VERIFIED CUSTOMER
Explain the videos?
7/21/2025
Nennie W. VERIFIED CUSTOMER
U are doing a very great job
7/21/2025
James M. VERIFIED CUSTOMER
Heather did a great job of explaini g recommendations and confirming all details before proceeding with additional work.
7/21/2025
Leanne M. VERIFIED CUSTOMER
I thought my fluids would be checked and topped off, but my wind shield super fluid was not. I had been receiving the alert since last week. My husband took care of it when I got home. I'm not sure if that is supposed to still be covered. You guys still do a great job, and things get missed. It's minor.
7/21/2025
Liz L. VERIFIED CUSTOMER
I came in after noticing I had a flat tire when I got home. I was able to have AAA come out and change my flat for my spare. I initially made an appointment for tuesday at 730a, but since the service center was still open, I choose head over in hopes of getting my flat tire fixed. I was checked in and my car was serviced for a new tire, which were still under warranty. I was glad to have gotten in this evening rather than be late to work tomorrow morning.
7/21/2025
Peggy S. VERIFIED CUSTOMER
Service was great
7/21/2025
Lisa F. VERIFIED CUSTOMER
Kevin was very polite, listened and answered my questions/concerns and was very professional.
7/20/2025
Mark O. VERIFIED CUSTOMER
Thank you!
7/20/2025
Teresa F. VERIFIED CUSTOMER
Very pleased with the service department. As the technician worked on the car I was sent an update on the concerns discovered by the technician by text . That empowered me to discuss with the advisor as to what absolutely needed attention and what could wait . This allowed me to control what I could handle financially at the moment and know that I
Was leaving with a car that was safe and cared for by knowledgeable technicians.
7/20/2025
Philip W. VERIFIED CUSTOMER
Everybody really nice and professional, nice waiting area. In, out, and on my way in short period of time. Heather was great.