I had some questions and Mike was very nice and professional and answered them all to my satisfaction. He took the time to listen. You seldom get that great kind of treatment/service anymore in any in industry. Thanks Mike, keep up the good work!
7/19/2025
Norman N. VERIFIED CUSTOMER
He was great made sure everything was done quickly for me to make it to work on time thanks John
7/19/2025
Desma H. VERIFIED CUSTOMER
He is a phenomenal person!
7/19/2025
Peter B. VERIFIED CUSTOMER
Eddie was willing to listen to concerns and answer questions that I had about my vehicles brakes and the best way to correct the brake problems within the time frame that I had to work with.
7/19/2025
Melissa T. VERIFIED CUSTOMER
No, I did not get my vehicle service at all after waiting 2 1/2 hours. I was told that it would be another 30 minutes and I said no give me my car so Toyota did not service my car .
7/19/2025
Robert P. VERIFIED CUSTOMER
Simple, clear, quick,
7/19/2025
Jacob K. VERIFIED CUSTOMER
Great service
7/18/2025
Nephtalie M. VERIFIED CUSTOMER
Nice service
7/18/2025
Joanne Z. VERIFIED CUSTOMER
Eddie was great. Car was ready as promised! Process was super easy!
7/18/2025
Phyllis P. VERIFIED CUSTOMER
Devon was great. I had an appointment and still had to wait almost 3 hours
7/18/2025
Gregory S. VERIFIED CUSTOMER
Clay Pickert is the best!
7/18/2025
Rachel H. VERIFIED CUSTOMER
This isn't my first experience with terrible service at Toyota of gadtonia. Yesterday I arrived for my appointment. I made appointment online specifically stating what services I needed. An oil change and an in cabin air filter change. I get there and per usual they act like they don't know why I'm there so again i state what I need. 1.5 hours later I'm called to checkout and they only did my oil change. Checkout guy is clueless and knows nothing about my filter change and asked me twice if I told my technician! YES!! I DID, TWICE AND SCHEDULED IT ONLINE. He said ok we can get it done now. No, I've already been here 1.5 hours for an oil change. In what universe does it take that long to do an oil change. I'm so over the terrible service from Toyota of gastonia. Like I said, not my first bad experience. I'm taking my business elsewhere.
7/18/2025
Ronnie H. VERIFIED CUSTOMER
You done well
7/18/2025
Stephen M. VERIFIED CUSTOMER
Service Advisor Devon Griffin was friendly and expeditious in addressing my vehicle’s service issue, even though it was a non-appointment, drive-in matter. Transaction was satisfactory in all respects.