The service to my vehicle was great. However, what was not great is being insulted as I walked into the wait area. While I'm sure the man's intentions were not to insult me, nonetheless, he did. As my son and I were walking in to the building a tall, African-American man opened the door for us very nicely. However, he then proceeded to ask loudly, "is it a girl?". I was confused and then realized he thought I was pregnant. I am NOT. I said "no". Then he proceeded to ask loudly once more, "is it a boy?". I said no and walked away, obviously frustrated. He seemed to be confused, everyone in the lobby was looking at me and some laughed. I don't see men being questioned or humiliated because of their body shape. Why must women? I already struggle with my appearance on a daily basis. I certainly don't need workers of the dealership humiliating me in front of the dozens of people there. So if your goal is NOT to make customers feel uncomfortable, insulted and humiliated when they walk into your building, I suggest you train them in sensitivity and keeping their comments to themselves when it comes to women's bodies.
7/29/2025
Jean M. VERIFIED CUSTOMER
Awesome experience, Kevin went above and beyond. Thank you
7/29/2025
Audrey P. VERIFIED CUSTOMER
I loved how fast you got the job done!❤️???? Didn’t wait long.
7/29/2025
Reann K. VERIFIED CUSTOMER
He even walked me to my car to make sure I liked the tires & how it looked. Always super nice!
7/29/2025
Ronald B. VERIFIED CUSTOMER
Every thing went well and I wasn’t pressured to do more than I asked for originally. Staff were very friendly . I wasn’t pressured in and out in a timely manner.
7/29/2025
Fred L. VERIFIED CUSTOMER
GREAT SERVICE!!!!
7/29/2025
John H. VERIFIED CUSTOMER
Thanks for the work performed on my FR-S. We'll be back in the future.
7/28/2025
Wade V. VERIFIED CUSTOMER
100 appreciation of your service !!!!!
7/28/2025
Hope R. VERIFIED CUSTOMER
Service was quick and easy
7/28/2025
Christine O. VERIFIED CUSTOMER
Tge staff was super friendly. I L
Last week, I scheduled my Toyota to be serviced for a safety recall, called today for an earlier appointment. Though I was scheduled for the earlier available appointment, I waited for nearly an hour before I was told I'd have to come back for repair, due to parts needing to be ordered? Just disappointed that I couldn't have been told prior to an hour wait.
7/28/2025
Kim W. VERIFIED CUSTOMER
Very satisfied. I would like to see the quality of the warranty batteries improve. I have to trafe them in only after 6 months.
7/28/2025
Donald K. VERIFIED CUSTOMER
Professional as always even without an appointment.
7/28/2025
Danny O. VERIFIED CUSTOMER
Mike was great to work with. He provided regular updates, answered my questions, and was very thorough.
7/28/2025
Sarah M. VERIFIED CUSTOMER
Efficient and helpful! Did not take long to finish job.
7/28/2025
Fabiola G. VERIFIED CUSTOMER
Amazing service and super friendly
7/27/2025
Misha H. VERIFIED CUSTOMER
Friendly, professional, efficient
7/27/2025
Timothy K. VERIFIED CUSTOMER
Oil change took 2hrs
7/26/2025
Deonna P. VERIFIED CUSTOMER
They didn’t top off my fluids or put air in my tires