My last two Toyota of Gastonia visits with Ms. Heather Zegarzewski were above satisfaction.
Thank You,
Toba T. Dowell
2/15/2026
Robin P. VERIFIED CUSTOMER
Please do not send me texts about trade in value for my car. I thought it was very unprofessional and rude that I received a text while sitting there waiting for my vehicle service to trading on my car. It was unsolicited!
2/15/2026
Darron G. VERIFIED CUSTOMER
Great job and I am completely satisfied.
2/14/2026
Clyde H. VERIFIED CUSTOMER
Warranty didn’t cover repairs after being told that it would during the time of purchase. Was also charged 155$ for them to just tell me my door lock doesn’t work which I already knew. Everyone there is full of ****.
2/14/2026
Shirley C. VERIFIED CUSTOMER
Ok
2/14/2026
Ianthanette T. VERIFIED CUSTOMER
The Service were Good.
2/14/2026
Jarrod N. VERIFIED CUSTOMER
Great service!!
2/14/2026
John B. VERIFIED CUSTOMER
T th hi hi
2/13/2026
Angelle B. VERIFIED CUSTOMER
Prompt service and no over sale on additional services which we appreciate
2/13/2026
Joshua B. VERIFIED CUSTOMER
Sean, my technician was an all star. I will request him upon future visits. You could tell he actually cared about the customer and their vehicle. He took time to diagnose a problem and not just push it off. Together him and Carson were a great team today. Left feeling like my business actually mattered.
2/13/2026
Dalphaline W. VERIFIED CUSTOMER
I received excellent service today. The staff was very courteous and all my questions were answered. Thanks.
2/13/2026
Edward B. VERIFIED CUSTOMER
Thank you
2/13/2026
James B. VERIFIED CUSTOMER
Kevin did a good job explaining the condition of my car and my options for service. He was clear, thorough and did not make me feel rushed. Thank you, Kevin.
2/13/2026
James S. VERIFIED CUSTOMER
Professional and efficient.
2/13/2026
Bobby L. VERIFIED CUSTOMER
Called and was given an estimate which I was satisfied with so I dropped the truck off and the next day I was told that estimate was wrong and the price went up over 200%. Very disappointing. I love my Toyota but I could have saved my time if I would have got the correct estimate. Wasted my valuable time.
2/12/2026
Craig H. VERIFIED CUSTOMER
There were 3 recommended services that no one mentioned, including cabin filter, need for an alignment and my battery needs to be replaced. Had I know that I would have had that work done. Instead now I need to return.
2/12/2026
Evan M. VERIFIED CUSTOMER
The 25k service wasn't completed as scheduled
2/12/2026
Steven H. VERIFIED CUSTOMER
Heather did a great job!
2/12/2026
Deborah T. VERIFIED CUSTOMER
Excellent job. The maintenance was completed earlier than expected. Everything was perfect. It's why I keep coming back to Toyota of Gastonia.