Danielle was awesome. She was able to get my truck serviced an hour sooner than the time I was originally quoted.
5/12/2025
Suzanne M. VERIFIED CUSTOMER
I had an appt, but still had to wait 1.5 hours for a tire rotation. Not good time management.
5/12/2025
Daniel N. VERIFIED CUSTOMER
I always receive the most professional, friendly service at Toyota Gastonia.
5/12/2025
Rhone A. VERIFIED CUSTOMER
I went for a service for the tires that I have on the car and because Toyota was having a sale buy three get one free. the service writer said it would be over in a few days and I made an appointment to get new tires by the last day, so my car was not serviced at all And I could not make the appointment or did not have the money so now my service was not done. I had no windshield wiper fluid in my car, etc. I think the service should be done no matter what …
that’s why I pay such a high price for my car payments that should be included no matter what I’m doing in the future
5/12/2025
Karen S. VERIFIED CUSTOMER
Clay was great when he helped me with a new battery and with my 25 thousand miles service.
When I checked in I was greeted by Devon Griffin. He got my checked in and was very courteous and was a class act.
Thanks Clay and Devon for taking good care of me
5/12/2025
Leslie C. VERIFIED CUSTOMER
Thank you! I have already adressed with Service manager and received a very prompt response.
5/11/2025
Rachel W. VERIFIED CUSTOMER
John Ellenburg was very professional and polite in taking care of my repairs for my car. Fast and efficient service!
5/11/2025
Nicole H. VERIFIED CUSTOMER
Service was great!
5/10/2025
Sandra L. VERIFIED CUSTOMER
It was excellent service.
5/10/2025
Heather T. VERIFIED CUSTOMER
Kevin was wonderful
5/10/2025
John B. VERIFIED CUSTOMER
The text said I could pay online. I didn't see how to accomplish that.
5/10/2025
Cody C. VERIFIED CUSTOMER
I was surprised at how reasonable the oil change and tire rotation were. Very pleased. No attempts to upsell, thorough inspection, etc… I’m very happy.
5/10/2025
Thomas M. VERIFIED CUSTOMER
We had another appointment that we couldn’t change and he made it work for us and the questions I had he answered them all
5/10/2025
William M. VERIFIED CUSTOMER
Danielle was a superstar. Love her enthusiasm and offer to help any way possible. She is an asset for Toyota. Will be bringing car back to you for some of the found issues. Thank you to David, the technician and Danielle.
5/10/2025
Robert B. VERIFIED CUSTOMER
I drive a long way just to get my truck serviced at gastonia. The service and sales personnel are the best around. No gimmics no hassle
5/10/2025
Frank K. VERIFIED CUSTOMER
Keep being awesome!
5/9/2025
Bliss B. VERIFIED CUSTOMER
Very satisfied this is my 3rd vehicle from this dealership two from me and 1 from step daughter
5/9/2025
Stephen S. VERIFIED CUSTOMER
Nice upgrades
5/9/2025
Marinda E. VERIFIED CUSTOMER
Eddie was friendly and make sure I was informed even though I left my phone at home. Thanks you, Eddie.