Very professional and took care of the transport blocks that were negligently left in my vehicle by a different dealership. Had me in and out in less than 30 minutes
5/13/2025
Thomas S. VERIFIED CUSTOMER
I made an appointment for service to cut down on my wait and an oil change and tire rotation took nearly 3 hours. I feel that was excessive.
5/13/2025
Patricia H. VERIFIED CUSTOMER
Great customer service..
5/12/2025
Mike B. VERIFIED CUSTOMER
Danielle was awesome. She was able to get my truck serviced an hour sooner than the time I was originally quoted.
5/12/2025
Suzanne M. VERIFIED CUSTOMER
I had an appt, but still had to wait 1.5 hours for a tire rotation. Not good time management.
5/12/2025
Daniel N. VERIFIED CUSTOMER
I always receive the most professional, friendly service at Toyota Gastonia.
5/12/2025
Rhone A. VERIFIED CUSTOMER
I went for a service for the tires that I have on the car and because Toyota was having a sale buy three get one free. the service writer said it would be over in a few days and I made an appointment to get new tires by the last day, so my car was not serviced at all And I could not make the appointment or did not have the money so now my service was not done. I had no windshield wiper fluid in my car, etc. I think the service should be done no matter what …
that’s why I pay such a high price for my car payments that should be included no matter what I’m doing in the future
5/12/2025
Karen S. VERIFIED CUSTOMER
Clay was great when he helped me with a new battery and with my 25 thousand miles service.
When I checked in I was greeted by Devon Griffin. He got my checked in and was very courteous and was a class act.
Thanks Clay and Devon for taking good care of me
5/12/2025
Leslie C. VERIFIED CUSTOMER
Thank you! I have already adressed with Service manager and received a very prompt response.
5/11/2025
Rachel W. VERIFIED CUSTOMER
John Ellenburg was very professional and polite in taking care of my repairs for my car. Fast and efficient service!
5/11/2025
Nicole H. VERIFIED CUSTOMER
Service was great!
5/10/2025
Sandra L. VERIFIED CUSTOMER
It was excellent service.
5/10/2025
Heather T. VERIFIED CUSTOMER
Kevin was wonderful
5/10/2025
John B. VERIFIED CUSTOMER
The text said I could pay online. I didn't see how to accomplish that.
5/10/2025
Cody C. VERIFIED CUSTOMER
I was surprised at how reasonable the oil change and tire rotation were. Very pleased. No attempts to upsell, thorough inspection, etc… I’m very happy.