Today I experienced especially slow service
with no updates for an oil change/ safety inspection at my 0830 arrival time.
I inquired about status at 10 am and was then updated. I have arrived before and gotten faster service with updates and left sooner.
5/15/2025
Robert P. VERIFIED CUSTOMER
Super nice!
5/15/2025
David S. VERIFIED CUSTOMER
Great Job!!
5/14/2025
Judith F. VERIFIED CUSTOMER
Excellent service experience today. I will continue to use Gastonia Toyota to maintain my vehicle.
5/14/2025
Marilyn D. VERIFIED CUSTOMER
First time Eddie has ever been my service advisor. I was totally pleased with his thoroughness, professionalism, and his understanding of my need for wanting to be safe on my trip to Vero Beach, especially since it’s two older females traveling alone. He’s a keeper! Thanks
5/14/2025
Scott S. VERIFIED CUSTOMER
Good people
5/14/2025
Ronald W. VERIFIED CUSTOMER
Thorough and good with communication
5/14/2025
Robert P. VERIFIED CUSTOMER
Easy simple get it done!✅
5/14/2025
Carolyn C. VERIFIED CUSTOMER
Very pleasant and fast service.
5/14/2025
Nora C. VERIFIED CUSTOMER
Not satisfied with service last few visit wrong tires exchanged and when rained was like driving on ice had put two bald tires on rear not happy with service last few times wrong tires then two bald tires on rear when exchanged
5/14/2025
Joel F. VERIFIED CUSTOMER
Devon was very professional and addressed my battery issue well. I haven’t been to this particular dealership in over 15 years due to poor service associates. I was very pleased with today’s visit with Devon.
5/14/2025
Priscilla G. VERIFIED CUSTOMER
Impeccable service as usual thank you
5/14/2025
Paige P. VERIFIED CUSTOMER
Michael was great - I really appreciate his help!
5/14/2025
Kimberly G. VERIFIED CUSTOMER
Love the service staff!
ALWAYS
5/13/2025
Laurie M. VERIFIED CUSTOMER
Very agreeable to keep me in formed
5/13/2025
Cheryl G. VERIFIED CUSTOMER
Thanks Danielle! Awesome customer service!
5/13/2025
Joseph W. VERIFIED CUSTOMER
Danielle was very nice and helpful.
5/13/2025
Trent M. VERIFIED CUSTOMER
Very professional and took care of the transport blocks that were negligently left in my vehicle by a different dealership. Had me in and out in less than 30 minutes
5/13/2025
Thomas S. VERIFIED CUSTOMER
I made an appointment for service to cut down on my wait and an oil change and tire rotation took nearly 3 hours. I feel that was excessive.