Eddie had answers for all my questions and resolved my problems quickly. Efficient and pleasant to work with.
5/5/2025
John H. VERIFIED CUSTOMER
Kevin was helpful and professional during the entire visit. He spoke with me afterwards and helped me understand some of the models that I had looked at. This was very helpful information to me. Thanks for the great experience!
5/5/2025
Ella M. VERIFIED CUSTOMER
They were very courteous and knowledgeable. They took the time what the appointment was for.
5/5/2025
Sonjia C. VERIFIED CUSTOMER
Great job, Thank you.
5/5/2025
Thomas C. VERIFIED CUSTOMER
Michael falls into the "walks on water" category. The department runs on efficiency and courtesy!
5/5/2025
Wanda D. VERIFIED CUSTOMER
Everything went well, hassle free and fast service. I have always been satisfied with the service at Toyota of Gastonia.
Thanks
5/5/2025
Michael R. VERIFIED CUSTOMER
Great job
5/5/2025
David W. VERIFIED CUSTOMER
I brought my 4 Runner in for service and John Ellenburg took care of my vehicle from start to finish. They saw my rear brakes were pushing the limits and were able to get everything fixed quickly. John and Brian Barcon make your service team top notch. Thanks.
5/5/2025
Josh W. VERIFIED CUSTOMER
Vehicle is making a grinding sound when I brake now
5/5/2025
Myia J. VERIFIED CUSTOMER
Devon Griffin is the best!
5/5/2025
Sheena H. VERIFIED CUSTOMER
Hello,
Overall the in take process is good but this time the tech forgot to reset my dashboard, so my car is still showing I need an oil change. This is very inconvenient because I have to make time to go back and have them reset it. Last time, it took me 15 minutes to find my key for that was hidden. The manager actually had to help me find it. Overall, the services department can do a better if they pay more attention to detail or simple things like resetting the settings and putting down paper mats when getting into the cars.
5/5/2025
Ellen B. VERIFIED CUSTOMER
Thank you. The phone charging pad was not repaired.
5/4/2025
Bradley B. VERIFIED CUSTOMER
Missing valve stem cover after buying new tires.
5/4/2025
Troy W. VERIFIED CUSTOMER
Eddie was cordial and handled the service needed with care and greatness!