I am not satisfied with your guys service, you guys are not treating a customer service right and guys are scamming me and deceiving by getting my car Rv4 from my Jeep 2026
3/29/2026
John W. VERIFIED CUSTOMER
Jena , is a pleasure to work with
Good sense of humor and hard worker
3/27/2026
Terrence Lanphier. VERIFIED CUSTOMER
Thank you again for the excellent service. You remain attentive and determined to conquer the water leak, and always with friendly customer service. Cardinaleway is a model dealership, old school care. Thanks again.
3/27/2026
Diana C. VERIFIED CUSTOMER
I was informed that your team did not rotate my front tires on the last oil change after telling me they did. After I expressed to two different agents that it was balding on the outer sides. I told the guy I talked to today that I had proof that they were not changed the first time and he expressed he would make sure it wouldn’t happen again. Yet couldn’t provide me with new tires. Couldn’t provide me with used tires and after 24 hrs hasn’t event provided me with a quote for new tires. I expressed there is something going wrong with the cambers after a private mechanic looked at it and not a single response to the issue. Or if I buy new tires will this happen again. I pay way too much for this truck and warranty for this to be happening and the fact that I brought my truck in for the last tire rotation and oil change he and left without being told the tires were never rotated or a explanation why or them trying to correct it or fix it is dishonest and dishonorable. I am
Disappointed to say the least
3/27/2026
Theodore S. VERIFIED CUSTOMER
Thanks for the courteous and efficient service.
3/26/2026
Bruce G. VERIFIED CUSTOMER
Jenna did a fantastic job very efficient
And professional
A pleasure to work with!!
Thank you
Bruce G
3/26/2026
John M. VERIFIED CUSTOMER
Thanks to the team. Jena is a strong leader.
3/26/2026
Robert S. VERIFIED CUSTOMER
Jena was exceptional!
3/26/2026
Billy C. VERIFIED CUSTOMER
Thank you Jenna
3/24/2026
Robert M. VERIFIED CUSTOMER
My service went well. Jena got me checked in fast and the technician did the work in a timely manner. Thanks!
3/24/2026
Richard E. VERIFIED CUSTOMER
Great service. Jena was very helpful.
3/24/2026
Eileen K. VERIFIED CUSTOMER
Jena is the best. She has been my Advisor for years and always provides top notch service.
3/24/2026
Larry H. VERIFIED CUSTOMER
Great customer service!
3/23/2026
Francisco A. VERIFIED CUSTOMER
Jena is very professional, thanks.
I don’t like the company credit card payment policy that adds a % fee to your invoice, for a company like this I find it annoying. I’ve been a customer for years and it’s discouraging
3/21/2026
Ron R. VERIFIED CUSTOMER
I'm stunned that people who spend as much as they do on your vehicles that you (Dodge) charges as much as they do for everyday services. I would have probably traded in my truck for a new one if I wasn't so shocked.
3/20/2026
Black R. VERIFIED CUSTOMER
Absolutely fantastic job. I don’t ever do these surveys for anyone but I am so happy with your service I decided to break that trend. This was a repair that even an experienced mechanic could have messed up so I am incredibly grateful to the techs who worked on my truck for their flawless and timely repair. I’ve struggled to find a mechanic I trust to work on this engine but you have made me a very happy customer and I will definitely choose Santa Rosa CDJR for future repairs. Thanks again to Jena and please give my thanks to whoever worked on the truck.
3/20/2026
Paulsen Land. VERIFIED CUSTOMER
I was just thinking after picking up my truck, that i was very satisfied with my service writer and my overall experience today
When I get ready to purchase a new vehicle this is where I would shop. Just because of the service experience. Also the shuttle service excellent