Very pleasant experience thanks to Samuel.
Very nice gentleman.
'
4/11/2026
James H. VERIFIED CUSTOMER
10 out of 10 Excellent
4/10/2026
Dale E. VERIFIED CUSTOMER
Fast efficient service. Friendly staff
4/9/2026
Robert S. VERIFIED CUSTOMER
People were friendly, however, it was a waste of time to call and schedule an appointment for recall work when they didn’t have the parts on hand. Having a central call center that has no coordination with the dealer and their stock wastes customers valuable time. I took the morning off to take my truck in and resolve the recall issue to find out it’s a “inspection “ appointment. I was happy with Jena who didn’t keep my waiting long while she checked with parts to see if the parts were in stock. This will keep me from returning for service unless the process changes. Thank you allowing me to provide feedback.
4/8/2026
Krysta Z. VERIFIED CUSTOMER
Jena is the best. She is so kind and helpful. Direct but warm. She is quick w her service but I never feel rushed. Thank you Jena. Could not give enough praise for her knowledge and attention to detail.
4/8/2026
Joseph S. VERIFIED CUSTOMER
Repair incomplete; awaiting part. In a perfect word the part would've already been in stock. But in this case we just need to wait a few days. I understand. Jena was great about everything and explained everything thoroughly.
4/7/2026
Dale E. VERIFIED CUSTOMER
Quick repair to get us back on the road
.
4/7/2026
Alf J. VERIFIED CUSTOMER
Great job I’d recommend using Jena Campbell at all times for my Ram
4/7/2026
Robert E. VERIFIED CUSTOMER
You all do a great job, thank you for your professionalism. See you next service!
4/4/2026
Eric M. VERIFIED CUSTOMER
My “inspection”
today was a complete waste of my time.
I was told the component needed to address the recall
was vin specific but the dealership already had my vin.
I learned the part was not available “after” the
90 min inspection.
I further learned that only a limited release of parts was
available and the part needed for my truck could take up to
3 weeks to get. All of this could have been discussed over
the phone during the initial appointment scheduling.
4/4/2026
Corcoran T. VERIFIED CUSTOMER
She was great
4/2/2026
Suburban Propane. VERIFIED CUSTOMER
Have spent over $10k on fixing a check engine light condition. The work truck has been left for weeks at a time on 3 occasions and guess what. Two days after picking the truck up after the 3rd visit.......check engine light is back on.
4/2/2026
Monica V. VERIFIED CUSTOMER
I'd like to speak to the manager.
4/2/2026
Eduardo J. VERIFIED CUSTOMER
Great service. Thank you!
3/31/2026
Rebecca P. VERIFIED CUSTOMER
Very satisified
3/30/2026
Sharon H. VERIFIED CUSTOMER
I hope JENA will always be my service advisor!
3/29/2026
Zekaryas M. VERIFIED CUSTOMER
I am not satisfied with your guys service, you guys are not treating a customer service right and guys are scamming me and deceiving by getting my car Rv4 from my Jeep 2026
3/29/2026
John W. VERIFIED CUSTOMER
Jena , is a pleasure to work with
Good sense of humor and hard worker
3/27/2026
Terrence Lanphier. VERIFIED CUSTOMER
Thank you again for the excellent service. You remain attentive and determined to conquer the water leak, and always with friendly customer service. Cardinaleway is a model dealership, old school care. Thanks again.
3/27/2026
Diana C. VERIFIED CUSTOMER
I was informed that your team did not rotate my front tires on the last oil change after telling me they did. After I expressed to two different agents that it was balding on the outer sides. I told the guy I talked to today that I had proof that they were not changed the first time and he expressed he would make sure it wouldn’t happen again. Yet couldn’t provide me with new tires. Couldn’t provide me with used tires and after 24 hrs hasn’t event provided me with a quote for new tires. I expressed there is something going wrong with the cambers after a private mechanic looked at it and not a single response to the issue. Or if I buy new tires will this happen again. I pay way too much for this truck and warranty for this to be happening and the fact that I brought my truck in for the last tire rotation and oil change he and left without being told the tires were never rotated or a explanation why or them trying to correct it or fix it is dishonest and dishonorable. I am
Disappointed to say the least