Jenna did a fantastic job very efficient
And professional
A pleasure to work with!!
Thank you
Bruce G
3/26/2026
John M. VERIFIED CUSTOMER
Thanks to the team. Jena is a strong leader.
3/26/2026
Robert S. VERIFIED CUSTOMER
Jena was exceptional!
3/26/2026
Billy C. VERIFIED CUSTOMER
Thank you Jenna
3/24/2026
Robert M. VERIFIED CUSTOMER
My service went well. Jena got me checked in fast and the technician did the work in a timely manner. Thanks!
3/24/2026
Richard E. VERIFIED CUSTOMER
Great service. Jena was very helpful.
3/24/2026
Eileen K. VERIFIED CUSTOMER
Jena is the best. She has been my Advisor for years and always provides top notch service.
3/24/2026
Larry H. VERIFIED CUSTOMER
Great customer service!
3/23/2026
Francisco A. VERIFIED CUSTOMER
Jena is very professional, thanks.
I don’t like the company credit card payment policy that adds a % fee to your invoice, for a company like this I find it annoying. I’ve been a customer for years and it’s discouraging
3/21/2026
Ron R. VERIFIED CUSTOMER
I'm stunned that people who spend as much as they do on your vehicles that you (Dodge) charges as much as they do for everyday services. I would have probably traded in my truck for a new one if I wasn't so shocked.
3/20/2026
Black R. VERIFIED CUSTOMER
Absolutely fantastic job. I don’t ever do these surveys for anyone but I am so happy with your service I decided to break that trend. This was a repair that even an experienced mechanic could have messed up so I am incredibly grateful to the techs who worked on my truck for their flawless and timely repair. I’ve struggled to find a mechanic I trust to work on this engine but you have made me a very happy customer and I will definitely choose Santa Rosa CDJR for future repairs. Thanks again to Jena and please give my thanks to whoever worked on the truck.
3/20/2026
Paulsen Land. VERIFIED CUSTOMER
I was just thinking after picking up my truck, that i was very satisfied with my service writer and my overall experience today
When I get ready to purchase a new vehicle this is where I would shop. Just because of the service experience. Also the shuttle service excellent
3/18/2026
John E. VERIFIED CUSTOMER
I really felt at home.
3/18/2026
Billy C. VERIFIED CUSTOMER
Jena is always super helpful.
3/18/2026
Bryan C. VERIFIED CUSTOMER
Thanks for keeping my Jeep on the road!
3/18/2026
Ronald B. VERIFIED CUSTOMER
Jena is the best!
3/18/2026
Gabrielle D. VERIFIED CUSTOMER
Thank you for you promt attention ' and professionalism , you are always a pleasure doing business with
3/14/2026
Wendy T. VERIFIED CUSTOMER
Everything went fine. Really great dealership overall.
3/14/2026
James M. VERIFIED CUSTOMER
I was disappointed that your service center had the vehicle for a week and didn't preform the needed recall work the manufacture calls for. I forgot to ask for this but I feel that's something the dealer should have checked while it was in for service and warranty work.