CardinaleWay Hyundai Glendora Auto Repair Service

Staff was friendly, helpful and competent. They gave me accurate timelines of when I should expect to hear information regarding my vehicle.

Great service and quick!

Price increase was ridiculously over priced, I was just there on February 2026, and oil change price was increased then by 20. Now I’m back in 4 months and it’s increased to 205? That is 50% increase. I likely will not be back for services. Also, they did not rinse my car as they usual.

Customer service was excellent! It’s always a pleasure dealing with the service department snd the parts department.

Zero complaints. Trying to be a loyal customer driving well out of my way to have my car serviced there :)

Very professional team member

Thanks for the thoughtful service Fabian.

need a call back. Display is flashing all characters like a christmas tree. saul is my service advisor. My number is ****-****-xxxx. Thank you.

This was one of the worst vehicle service experiences I have had. The process began in March when an AI-generated appointment was scheduled for my wife’s vehicle. When I arrived for that appointment, I was told that only a certified technician could evaluate the issue and that the technician was not working that day. I was also informed that the appointment was only intended to determine whether the vehicle actually needed the replacement part. As a result, I had to schedule a second visit. During the second appointment, the technician confirmed that the part was needed and indicated that it would be ordered. This was still in March. By June, we were notified that the part had arrived and scheduled the repair appointment. On the morning of that appointment, however, we were informed that the part was not actually available. To his credit, the manager stepped in and provided a loaner vehicle while the dealership attempted to locate the part and coordinate the repair. After that, communication virtually disappeared. For two full days, I received no calls, updates, or status reports. On the third day, I simply received a text message stating that the vehicle was ready. The repair may ultimately have been completed, but the scheduling errors, misinformation regarding parts availability, multiple unnecessary visits, and lack of communication made this an extremely frustrating experience. It is difficult to understand how a dealership can retain customers when basic communication and service coordination are handled this poorly.

Allyson was amazing

I noticed however, the cover for the freon charging valve is missing after the recall was fixed.

Everything went smooth. No complaints. Cristian did a great job

No se porque, dicen que realizaron,la inspection, de mis llantas,check and adjust tire pressure.cuando,llegue a casa tenia una de mis llantas, baja de aire.tampoco realizaron,34 pointinspection,top of fluids,estoy seguro que tampoco fue hecha,es la segunda vez,que tengo estos inconveniences gracias

Thank you Allyson. Appreciated your text Friday about when the car would be ready And the technicians report, too I don’t drive a whole lot. I want to keep that car running smoothly Glad I came there promptly after I found out about it. Gratefully, Bill Reierson

All the services needed were completed and the battery was checked to satisfy my concern. I appreciate the attentions and services

Overall poor customer service. When I went to drop off my car I was completely ignored and had to walk to up to service personnel to be helped. Had the same experience when I was picking up car, having a personal conversation with another employee and was ignored again until I went up and said I was here to pick up my car. Once I went in my car there was trash left along with a half empty water bottle that was not mine. Unfortunate because I have had pretty good service in the past.

Cristian was super friendly and made my experience at Hyundai Glendora a good one!

I actually believe this is a bit excessive. Phone call...text...two emails.ink to survey. All I got was an oil change. Yes. Everything was great, including you Saul

Great service, speedy and professional.

Allyson is great at what she does she’s honest and doesn’t oversell you items you don’t need. 10/10