Toni does great work! She is consistently friendly, efficient, and explains everything well. Please tell her!
7/18/2026
Leo L. VERIFIED CUSTOMER
I. Would like to thank your team for their extra effort to get my oil changed. After being late for my appointment. They could have refused due to being late but helped me out to save a trip back from Watseka.
7/18/2026
Wayne B. VERIFIED CUSTOMER
Toni is ALWAYS very good
7/16/2026
Margaret F. VERIFIED CUSTOMER
Steve Lach took the time to explain the upcoming needs of my aging Highlander. This makes my planning much more efficient. Thanks!
7/15/2026
Maureen C. VERIFIED CUSTOMER
All went well
7/15/2026
Meili Z. VERIFIED CUSTOMER
Toni was very nice!
7/15/2026
Lisa R. VERIFIED CUSTOMER
5* service
7/14/2026
John P. VERIFIED CUSTOMER
Thank you for fixing my car
7/14/2026
Paul R. VERIFIED CUSTOMER
Everything was great????
7/9/2026
Scheryl B. VERIFIED CUSTOMER
R lach is a very nice man and knows what he is talking about bourbonnais Toyota is a very nice place to buy a car and have it taken care of the parts department has always been very nice when I go in to buy my oil filters I love to talk to the very friendly car sell people while my car is getting fixed this is my favorite dealership ever I'm 72 bought a few new cars I tell everyone if you want people you can trust and a good experience you will not find a better dealer than bourbonnais Toyota very nice and careing place
7/9/2026
Keith J. VERIFIED CUSTOMER
Very professional. Was done early
7/9/2026
Sherry B. VERIFIED CUSTOMER
Mr. Lach is always courteous and makes every effort to keep his customers informed
of updates. I always feel I can trust what I’m told about my car.
He is an excellent representative of what Toyota’s reputation is all about.
Sherry B
7/8/2026
William S. VERIFIED CUSTOMER
Everyone was very friendly and courteous. Work was done in an efficient manner. Thank you
7/8/2026
Edward J. VERIFIED CUSTOMER
Mr Lach had his hands full because a coworker quit that same morning without notice. In spite of that my car was serviced relatively quickly. I love our Camry. It’s our fifth Camry since 1995 and if I outlast this one I’ll be back for another.
7/8/2026
Judy N. VERIFIED CUSTOMER
I thought it would cost more as my warranty is up
, my miles are higher etc.
7/7/2026
Mary Katherine. VERIFIED CUSTOMER
I asked for car to be washed and it was not.
7/7/2026
Alaina G. VERIFIED CUSTOMER
Super friendly and nice, was transparent and apologetic about wait time
7/3/2026
Anthony R. VERIFIED CUSTOMER
My car was squealing like an angry cat and now it is quiet as a church mouse. Thank you!
7/2/2026
Kelee B. VERIFIED CUSTOMER
It was very unorganized.
7/2/2026
Deb H. VERIFIED CUSTOMER
A mixup on date and Nathan accommodated me, service was outstanding! He provided a ride to and from my appointment in town, squeezed my car in to provide service since I live out of town. He kept saying not a problem, but I know he was very busy. He is such a great person to do service department!! Told him he is a 10 if the rating scale is 1-5! He has been this outstanding at every visit we have had .