You provided my car back to me without working cameras and then when you fixed the cameras, you provided the car back to me with the back seat not put back together.
9/29/2024
James T. VERIFIED CUSTOMER
Elizabeth was a pleasure to work with. She listened to my concerns, asked pertinent questions, and made sure the service department took care of everything in a reasonably timely fashion.
9/28/2024
Zeenat M. VERIFIED CUSTOMER
Liz was too notch. She was friendly, personable, communicative, went above and beyond when factors outside her control came into play. I would strongly prefer having her as my service representative.
Please continue to provide her the tools needed to give us customers a good experience.
5/5 stars.
9/27/2024
James F. VERIFIED CUSTOMER
Elibeth did a great job getting my service done I was
Very happy with her
9/27/2024
Thomas G. VERIFIED CUSTOMER
Very friendly and helpful
9/26/2024
William K. VERIFIED CUSTOMER
Elizabeth and Victor were both very welcoming and helpful.
Top notch service!
9/25/2024
Michael W. VERIFIED CUSTOMER
Eliizabeth patiently and clearly explained the service details. She checked in with me regularly while I was waiting, and she even asked the crew to prioritize me because I had driven 100 miles for service. She was professional, warm and upbeat, and made the experience more enjoyable (as much as car maintenance can be). 11 on a scale of 10.
9/23/2024
Barbara C. VERIFIED CUSTOMER
Would have preferred a consultation before leaving - but The rep, Elizabeth was too busy - as simple service Ok but not ok if had been more complicated! The pick up and check out were good!
9/22/2024
Justin P. VERIFIED CUSTOMER
Elizabeth is simply the best and single-handedly will make my next car a Genesis. Super communicative. Always thorough with her explanations.
9/21/2024
Ray B. VERIFIED CUSTOMER
Elizabeth was very helpful.
9/21/2024
David W. VERIFIED CUSTOMER
Ms. Czahar was extremely helpful and kept me well-informed about the service process for my vehicle. Her service ethic makes me want to continue to use Genesis of San Bruno.
9/20/2024
Jennifer C. VERIFIED CUSTOMER
Liz was very nice and helpful
9/19/2024
Brady S. VERIFIED CUSTOMER
Elizabeth is always super helpful and makes me feel like a welcomed customer.
9/18/2024
Alfonso R. VERIFIED CUSTOMER
Completely satisfied with John Su but not happy with the technicians that service my vehicle. There’s black finger prints on my front seats (WHITE) that was easily seen that I have to carefully removed.
9/17/2024
Peter S. VERIFIED CUSTOMER
Elizabeth is probably the only reason I use this dealership. I totally trust her and that's the reason I return to San Bruno Hyundai!
9/15/2024
Thomas N. VERIFIED CUSTOMER
The check engine light is still on and the car hesitates when accelerating. The car was not fixed.
9/14/2024
Jesse Z. VERIFIED CUSTOMER
Liz did a great job all the way around and provided excellent service!
9/12/2024
Gilbert G. VERIFIED CUSTOMER
I'm so impressed with Elizabeth energy and enthusiasm. She must speed walk 10 miles a day.She was very friendly and professional. I will return if need be. This the way you treat a customer.
9/11/2024
Clinton Y. VERIFIED CUSTOMER
The service I received was excellent and my vehicle was returned as promised.