John was so nice. I couldn’t get an appointment before a road trip and my oil light was on. He was able to service my car the same day. Great customer service.
6/23/2024
**** C. VERIFIED CUSTOMER
Absolutely friendly and good service
6/23/2024
Louise A. VERIFIED CUSTOMER
No, not yet
Parts are being shipped
Still waiting
6/23/2024
Erin P. VERIFIED CUSTOMER
Ease of getting appointment, very courteous staff(John) and thorough inspection of my car. Thank you.
6/22/2024
Ken N. VERIFIED CUSTOMER
George is an excellent listener and clearly aims to please!
6/22/2024
Flex Drive. VERIFIED CUSTOMER
George has great customer service skills. He listened to the problem and got it repaired correctly the first time
6/22/2024
Jake A. VERIFIED CUSTOMER
Great communication from Matthew. Very happy with the service, definitely coming back again
6/21/2024
Kam L. VERIFIED CUSTOMER
Elizabeth went above and beyond to take care of us and get us back on the road again.
6/21/2024
Chia-Liang Y. VERIFIED CUSTOMER
Elizabeth is great!
6/21/2024
David W. VERIFIED CUSTOMER
Was told Carr would be finished in around two hours. It took over three and a half hours. I was never kept updated throughout my wait.
6/21/2024
Ken W. VERIFIED CUSTOMER
John Su served his customers with excellent service. There was no waiting period. I walked in and was asked what my needs were. Immediately, did the paperwork. I am very pleased.
6/21/2024
Prateek M. VERIFIED CUSTOMER
The car wasn't serviced even though it sat there for over 3 hrs. The rep thereafter claimed the acceleration problem didn't exist even though it clearly does. Awful service experience.
6/20/2024
Matthew S. VERIFIED CUSTOMER
Thank you for everything you guys where great
6/20/2024
Dennis R. VERIFIED CUSTOMER
Matthew was a great listener and service provider. I plan to ask for him next time
6/20/2024
Amanda C. VERIFIED CUSTOMER
Salesperson Tiffany was very responsive, knowledgeable and has a positive attitude. She is why we completed the purchase.
6/20/2024
Jad G. VERIFIED CUSTOMER
The communication was poor, received an email stating my appointment was cancelled after being told I could fill out a form and skip waiting for an advisor. Had to drive down and clarify the appointment was still on. It took 6 hours to complete an oil change and simple inspection. I was told I would receive text message updates but never did. The communication was very poor, and this has occurred all 4 times I have gone to this location.
6/20/2024
Joe S. VERIFIED CUSTOMER
John Su was terrific would highly recommend him!
6/20/2024
Summer E. VERIFIED CUSTOMER
George was extremely helpful and knowledgeable. He was very professional, it was a pleasure dealing with him through out the process. George is truly an asset!
6/20/2024
Frederick P. VERIFIED CUSTOMER
Matt was a pleasure. Friendly, efficient, and very professional. Was able to fit me in and kept me informed. I would easily work with him again.
6/19/2024
Vita R. VERIFIED CUSTOMER
I received very poor communication and very delayed service.