Ben was fantastic and incredibly helpful! He phrased everything in a very understandable and friendly way
2/6/2026
Charlie T. VERIFIED CUSTOMER
Mr. Jimenez did a great job. He was fantastic to work with.
2/6/2026
Nestor P. VERIFIED CUSTOMER
Really appreciate the patience and effort for working with us to finally discover and resolve over two years long saga of the TPMS indicator lights that keep on turning on randomly since we bought the 4 new tires from Smart motors, with the third tire replacement fallen out of warranty. Hopefully this is fully resolved, if not, I know you guys are always there to help. Thank you!
2/6/2026
Blake B. VERIFIED CUSTOMER
Khon was exceptional with his demeanor and his customer service skills.
Was a very good visit and definitely makes me committed to Toyota.
2/6/2026
Fiordaliza G. VERIFIED CUSTOMER
Thanks!
2/6/2026
David B. VERIFIED CUSTOMER
I wrote a lengthy review of Nate in Service, he went above & beyond to help me Monday am. Justin continued my excellent experience w Service dept. I also noted that I appreciate the mechanics who worked on my beloved Tacoma. My dad was a mechanic & I have the greatest respect & appreciation for them. I’m not joking about how much I love that truck.
Anyway, I hope you get the review I sent on via your Smart Motors website.
Thank you!
2/6/2026
Brian T. VERIFIED CUSTOMER
Excellent service!
2/5/2026
Sharon B. VERIFIED CUSTOMER
Thank you for the ease in making my appt and providing me with what my car needed!
2/5/2026
Michael B. VERIFIED CUSTOMER
Mallory continues to make my experience exceptional.
2/5/2026
Anas B. VERIFIED CUSTOMER
Service was exceptional. It was hassle free and service was done in a timely fashion. 5 stars
2/5/2026
Matthew M. VERIFIED CUSTOMER
Everything was fine except I was told 1 hour and it ended up taking 1 hour and 40 minutes. Staying that long was fine but would have liked a better estimate. Thanks
2/5/2026
Julio M. VERIFIED CUSTOMER
Gregorio had been extremely professional, very knowledgeable about what is needed to make any of our five cars work properly.
2/5/2026
Ann C. VERIFIED CUSTOMER
Good customer service.
2/5/2026
Jamie V. VERIFIED CUSTOMER
Service was good. Ben was very professional and respectful.
2/5/2026
Margaret B. VERIFIED CUSTOMER
David is a very kind, patient and professional person trying to help me with an issue that ended up being an Apple IPhone glitch that caused my Apple Car Play to disappear completely. The Apple Store was irresponsible . David and 2 product specialists were awesome. They were willing to go the extra mile. the Apple Store staff person at Hilldale was ridiculous thankfully the Apple care support person came through. Once the software glitch was resolved, David told me how to re connect Apple Care Play . Thank you for asking, I give David a 10
2/5/2026
Kenneth L. VERIFIED CUSTOMER
Great interaction. Very personable.
2/5/2026
Jay J. VERIFIED CUSTOMER
Paul was a great help getting me checked in and gave me an estimate of time the appointment would take.
2/5/2026
Robert V. VERIFIED CUSTOMER
I am very concerned about the call back in the second row seats of my new Sienna. What are my options in the mean time if I need the second row to travel? Can I be provided with a rental? I s there any idea when the problem will be solved? Thanks for getting back with me. Bob Voss