Excellent communication as to when my vehicle would be done, great service, so helpful to have a rental vehicle and everyone I dealt with was extremely pleasant and helpful
Thank you
2/1/2026
Mark S. VERIFIED CUSTOMER
Thanks very much Jesse, it was good to work with you!
1/31/2026
Grigori M. VERIFIED CUSTOMER
Thanks!
1/31/2026
Tom M. VERIFIED CUSTOMER
Excellent
1/31/2026
John H. VERIFIED CUSTOMER
He explained the process well!
1/31/2026
Maria R. VERIFIED CUSTOMER
Paul was very helpful. I was very happy that I could drop my car off a day before my appointment. It was critical since my battery was dead and I just got it jumped by AAA
1/31/2026
Michael T. VERIFIED CUSTOMER
Great communication.
1/31/2026
Nicodemus B. VERIFIED CUSTOMER
The service was quick which I appreciated.
1/31/2026
Alan M. VERIFIED CUSTOMER
Very professional, helpful and considerate. Good info and service.p
1/31/2026
Anne S. VERIFIED CUSTOMER
Everyone was helpful and courteous.
1/31/2026
Brian B. VERIFIED CUSTOMER
Looking forward to the survey, Paul did an excellent job.
1/31/2026
Martha S. VERIFIED CUSTOMER
Excellent customer service etiquette, explained everything well, not judgemental, incredibly accommodating.....overall an incredible human..... with noteably great earrings!!
1/31/2026
Chelsea C. VERIFIED CUSTOMER
This was my first time at Smart and I was very impressed with the facilities and the customer service. Jesse was so kind, helpful, and knowledgeable. I didn’t once feel like I was being sold something I didn’t need. I will definitely be coming back for all future services. Thanks again!!
1/31/2026
Timothy U. VERIFIED CUSTOMER
My cars alignment was fine when I brought the car in. After service is was entirely screwed up and listing hard to the right. Then I got to pay $180 to fix that issue. I won’t be returning since I had to pay for an issue created by smart motors. My first time there and it was highly disappointing and poor. The service advisor didn’t seem to broken up or curious when I said I wouldn’t be coming back. Good luck and thanks for taking my money
1/31/2026
Carol D. VERIFIED CUSTOMER
Finished much earlier than expected! Thank you.
1/31/2026
Toni J. VERIFIED CUSTOMER
Thank you, Alyssa! I really appreciated the considerate, detailed and fast service I received last week. I was very grateful for the time you took to communicate with me and the care you took with my vehicle.
1/30/2026
James M. VERIFIED CUSTOMER
Ian did a great job of providing updates on the service status of my Tacoma while it was in for maintenance. I appreciated that!
1/30/2026
Gulcan S. VERIFIED CUSTOMER
I have my 14V battery changed last year and it died on me this year again. Service people were not welcoming or acted as if it is my fault for their faulty battery. This is an inconvenience for me and I want Toyota to check their battery quality before installing them.
1/30/2026
Deana T. VERIFIED CUSTOMER
Everyone was professional, polite and knowledgeable. I appreciate that the business is dog friendly. Comfortable waiting area with drinks and snacks.
1/30/2026
Raimondas C. VERIFIED CUSTOMER
Mallory and technician Eduardo did outstanding work. I really do appreciate that.