Katie is exceptionally professional and proficient. Thank you.
1/28/2026
Bradley B. VERIFIED CUSTOMER
Oil was left on top of the skid plate of my truck. It left a puddle of oil in my garage. At first I thought it was leaking oil until I realized oil was on top of the skid plate. I ended up crawling underneath my vehicle to clean up the mess left by the technician.
1/27/2026
Jennifer S. VERIFIED CUSTOMER
Jesse Deyo was fantastic to work with. He stayed in contact and kept me informed during every step of the process with my vehicle. He explained things in a way I could understand, and his thorough knowledge of my vehicle was evident.
1/27/2026
Benjamin R. VERIFIED CUSTOMER
Everything went fine. Ben also identified a required maintenance that I wasn't aware of.
1/27/2026
Beth D. VERIFIED CUSTOMER
Job well done
1/27/2026
Evelyn D. VERIFIED CUSTOMER
Justin was very nice. I like "nice".
1/27/2026
Sharyn S. VERIFIED CUSTOMER
David is helping us to resolve a particular problem right now. He’s dedicated and going the extra mile to solve this issue. Thank you, David!
1/27/2026
Carlos O. VERIFIED CUSTOMER
No comments
1/27/2026
Gene A. VERIFIED CUSTOMER
Excellent service! Always kept informed throughout the process. All questions were answered. David gets a 6 star rating on a 5 star scale!
1/27/2026
Brian M. VERIFIED CUSTOMER
Alyssa was knowledgeable, personable and professional. I appreciate Smart Motors approach to maintenance and customer service.
1/27/2026
Bruce S. VERIFIED CUSTOMER
Professional,courteous, efficient
1/27/2026
Eileen B. VERIFIED CUSTOMER
Very satisfied!
1/27/2026
Audrey R. VERIFIED CUSTOMER
Eric was amazing! Extremely professional and he explained everything. My car was ready in what seemed like no time at all.!
1/27/2026
Jeffrey F. VERIFIED CUSTOMER
I appreciate the quick service I received as well as being able to set up an appointment right away.
1/27/2026
Jerryl G. VERIFIED CUSTOMER
All the checks on my RAV4 were done efficiently and in a reasonable amount of time. Jose explained all to my satisfaction.
1/27/2026
Anna T. VERIFIED CUSTOMER
Got me in quickly for a battery replacement even without appointment.
1/26/2026
Gary C. VERIFIED CUSTOMER
It was timely and thorough.
1/26/2026
Chris P. VERIFIED CUSTOMER
The process of dropping off the car and picking up were really easy and executed flawlessly. I never got confirmation that the recall wasn't needed or applied. I assume that is true. The only interaction with the service rep after dropping off the car was suggesting that I need new cabin and engine air filters. I had the cabin air filter replaced just last year, which should've been obvious since it wasn't OEM. At the very least, since you share "media" with the customer now, take a picture of the dirty filter. No pictures were provided. I wasn't going to even say anything about the replacement suggestion feeling smarmy until I drove it home. What was irritating is that when I got the car home, the glove box wouldn't stay closed because it wasn't reinstalled completely. Not a big deal to re-seat myself, but it felt like a lack of attention to detail that I'd hope my mechanic to have.