My service appointment was completed on schedule. Future maintenance needed was explained. Thank you for a good experience.
3/5/2024
Naomi G. VERIFIED CUSTOMER
Truly not ready for me...waited 15 minutes in my car waiting for anyone to come to me...only when I asked that I got ANY attention. When I made the appointment was told it would take an hour, was a total of 2 1/2 hours. Going to look for a new service provider.
3/5/2024
Donald V. VERIFIED CUSTOMER
I was a disappointed in my bill. I was under the impression when I bought my car that I would receive 2 free oil changes. I guess that was not the case, $152.00 later, plus a 45 minute drive there & back.
3/5/2024
Mark G. VERIFIED CUSTOMER
-
3/5/2024
Katrin W. VERIFIED CUSTOMER
She was very friendly
3/5/2024
Daniel K. VERIFIED CUSTOMER
I had no appointment, but they got me in right away and took care of the problem. I ended up buying a new set of tires, but I was very satisfied.
3/3/2024
Cliff T. VERIFIED CUSTOMER
Every phase of the process from our check-in to check-out was outstanding! Thank you!
3/3/2024
Robert C. VERIFIED CUSTOMER
We appreciated Ian’s quick attention to resolving an ongoing problem with our vehicle. He’s great at his job!
3/3/2024
Phillip B. VERIFIED CUSTOMER
Got a message that my vehicle was ready and ended up having to wait another hour. Either it wasn't ready and this was just put into the system to boost numbers or I was forgotten about. Not sure how often I will come back here
3/3/2024
Richard S. VERIFIED CUSTOMER
Excellent job done
3/3/2024
Mark K. VERIFIED CUSTOMER
I was very pleased with the process of having my car repaired at Smart Motors Toyota. Gregorio listened to my concerns and made the proper recommendations to have our vehicle repaired in a timely manner. We appreciate Gregorio and the technicians at Smart Motors for providing us with a good experience by successfully resolving our vehicle's problem.
3/3/2024
Ellen H. VERIFIED CUSTOMER
Ian was very helpful and attentive to giving me information with my difficult schedule.
3/2/2024
Georgene P. VERIFIED CUSTOMER
Arturo was really helpful—he answered my questions thoughtfully and is clearly a knowledgeable professional. And, he is super-nice. A great ambassador for Smart Motors and Toyota. Thank you!
3/2/2024
Heidi H. VERIFIED CUSTOMER
Ian was polite but not overly friendly. Seemed put off when I handed him this coupon (was sent to me in the mail) from Smart for the service I had done today. Said something like “if you would if given me this earlier it wouldn’t take so long now”. I guess I didn’t think it was a big deal.
3/2/2024
Mike K. VERIFIED CUSTOMER
Professional with clear explanations for work performed or needf
3/2/2024
Cory T. VERIFIED CUSTOMER
Good communication with advisor and kept me up to date as the day went on. Service was as expected and the carwash was a great finish to the visit. Kind of confusing walking into pay but wouldn't deter me from a great recommendation and returning for future services. Thank you!
3/2/2024
Macy B. VERIFIED CUSTOMER
Thanks for the last minute tire fix!
3/2/2024
Emily G. VERIFIED CUSTOMER
Jesse kept me updated on my vehicle, was quick to reply with questions, and very kind. I had a great experience.