Fixed with no extra issue. Nice work accurately diagnosing the problem and fixing.
4/19/2024
Marti S. VERIFIED CUSTOMER
He exceeds customer expectations, is very kind to disabled, is in upper 1% you're lucky to have Jesse as your employee
4/19/2024
Vehbi H. VERIFIED CUSTOMER
The team did an amazing job!!!! Love your services.
4/19/2024
Patricia F. VERIFIED CUSTOMER
Always happy with smart motors service
4/19/2024
Scott M. VERIFIED CUSTOMER
I'm glad the car is working well again.
4/19/2024
**** C. VERIFIED CUSTOMER
Eric was very friendly and knowledgeable. He explained everything in a way I understood. I'd request him next time I have service completed on my vehicle for sure!
4/19/2024
Carlos M. VERIFIED CUSTOMER
I don't know when it's supposed to be my next oil change... They didn't leave a sticker on the car so idk if the change it or no
4/19/2024
Amanda H. VERIFIED CUSTOMER
Very clear, professional explanations
4/19/2024
Itsik A. VERIFIED CUSTOMER
She was friendly. Made a concerted effort to pronounce my name accurately which is commendable. She took the time to answer my questions patiently.
4/19/2024
Bruce K. VERIFIED CUSTOMER
Mr. Denzer was helpful and professional.
4/19/2024
Diane O. VERIFIED CUSTOMER
I have been a 30+ year customer at Smart Motor always having my service done there at the express bays. The wait use to be very short then a few years ago the wait was longer and I was given a time to return and got right in for service at my time. Now yesterday that has once again changed. I came in asking for a time to return as the wait was 1 1/2 hrs. I was told that process was d/c’d 2 mos ago. My options were to leave my car and go so where for that time period, come back another time, make an appt for the appt bays or stay in waiting area for 1 1/2 hrs. I chose to wait as I knew coming back would be the same options. It took 2 hrs before my car was done. The customer service for express work has sure deteriorated over these years and as I result I will be going elsewhere for quicker service as my time is also important.
Diane O
4/18/2024
Uriel P. VERIFIED CUSTOMER
Everything was done well, I liked that he tried to keep things cost-effective for me, and I appreciated the professionalism.
4/18/2024
Abraham G. VERIFIED CUSTOMER
Professional and friendly. Thank you Ian.
4/18/2024
Sheri E. VERIFIED CUSTOMER
I would recommend Dave to my friends. Friendly and knowledgible.
4/18/2024
Reid W. VERIFIED CUSTOMER
Greg was great and resolved my issues.
4/18/2024
Beth P. VERIFIED CUSTOMER
I scheduled an appointment 2 weeks prior and was told it would be at 11:30 at bay 6. Even received a reminder. My car did not go into service until 12:30 and ended up in bay 2. This is the second time something like this has happened to me. My time is valuable too.
The representative was good. Just disappointed with the time it took.
4/18/2024
Alane W. VERIFIED CUSTOMER
Very professional and prompt service.
4/18/2024
Lindsay S. VERIFIED CUSTOMER
Jhon was great! He was efficient, thorough, and explained everything everything clearly. Thanks, Jhon! -Lindsay
4/18/2024
Karen T. VERIFIED CUSTOMER
Good service, nice waiting lounge with snacks. Ian was polite and informative.