David is an excellent asset to your organization. He's a caring professional and a signicant reason I'll continue to do business at Smart Motors.
6/15/2024
James H. VERIFIED CUSTOMER
Service was prompt, capable and friendly.
6/14/2024
Patrick L. VERIFIED CUSTOMER
Props to Ian for recommending a good time to come in so I didn’t have to wait forever.
6/14/2024
Rodney M. VERIFIED CUSTOMER
Very satisfied with the service experience. All issues were addressed and resolved efficiently.
6/14/2024
Chariss L. VERIFIED CUSTOMER
I felt she went over and above in her job!
6/14/2024
Bryon J. VERIFIED CUSTOMER
Thanks Jesse. Good service and good communication!
6/14/2024
Ann C. VERIFIED CUSTOMER
Excellent service. Answered my questions clearly and kindly! Great experience!!
6/14/2024
Jared P. VERIFIED CUSTOMER
Joseph was extremely helpful throughout the visit. He kept me up to date on progress, and clearly laid out maintenance options and helped me make informed decisions. It was a great experience working with him.
6/14/2024
Charmaine P. VERIFIED CUSTOMER
A great experience with David as my service person. Very helpful and informative!!????
6/14/2024
Amel S. VERIFIED CUSTOMER
Thanks for your great service!
6/14/2024
Manuel S. VERIFIED CUSTOMER
David has excellent customer relations skills, and he even went into technical details of the questions I had, showing me diagrams of the relevant parts. I appreciate his patience, his good manners, and his eagerness to make everything right.
I also was pleasantly surprised about the courtesy rides from and to the shop, which saved me much inconvenience.
What needs improvement is the scheduling. I knew I wanted replacement of the rear brake pads, but I did not know how that corresponded to the options presented in the website, so I called to make the appointment. The person who took the call failed to point out how the service works (the website also does not have sufficient details) was somewhat impatient, and incorrectly took down that I requested the service on the front wheels.
6/14/2024
Ryan H. VERIFIED CUSTOMER
Everyone was very nice today. Best experience with cars yet!!! Thank you.
6/14/2024
Lynne H. VERIFIED CUSTOMER
I'd appreciate it his humor regarding a "nail" found in one of my tires. ????
6/14/2024
Mara B. VERIFIED CUSTOMER
He was very kind and honest! I trusted him and he made my experience great!!
6/14/2024
Juan M. VERIFIED CUSTOMER
Good customer service.
6/14/2024
Srinivas R. VERIFIED CUSTOMER
Thanks for the job well done
6/14/2024
Heather S. VERIFIED CUSTOMER
Easy to talk to and patient with my little knowledge.
6/14/2024
Shawn H. VERIFIED CUSTOMER
Right after service I couldn’t find my tire lock mechanism. It turns out they had it at the shop. However, the gentleman handling my car did a great job and helped me get it back! Also the wait time was long but it’s great you allow same day drop off and wait so it’s understandable based on the number of customers you had waiting. Overall I’d rate my experience an 8/10.
6/14/2024
Nathan G. VERIFIED CUSTOMER
Everything was great paul is the best
6/13/2024
Greg M. VERIFIED CUSTOMER
Everything ran Smoothly. It was a very good experience.