The two women at the loaner desk were incredible. Please extend my thanks! They had tremendous service, were so helpful amidst the shortage of loaners, and one of them (Naomi?) made a note about me needing a larger vehicle to accommodate my wife and children while our Sienna was in for service and knocked it out of the park when she remembered me and followed through with a brand new Sienna that had just been added to the loaner fleet. This was such a great maintenance experience at SMART.
3/28/2026
Yandrianni Paola. VERIFIED CUSTOMER
Clear and detailed information regarding the service my car needs—very good service
3/27/2026
Mark H. VERIFIED CUSTOMER
Great service
3/27/2026
Susan S. VERIFIED CUSTOMER
Quick, organized and thorough.
3/27/2026
Joseph C. VERIFIED CUSTOMER
The mechanic gave me a complete report on the condition of my RAV4
And he answered my question about whether I should have body work done on the car to repair a dented trunk lid
He answered with information about a probable cost and that I should consider whether it would increase the trade in value by the repair expenditure. I considered this to be well above what I would expect of a
Mechanic. He obviously is aware of the issues of car ownership beyond basic mechanics. I could see that he could rise to the level of a supervisor or maybe even a new car sales person.
3/27/2026
Clint H. VERIFIED CUSTOMER
Every time I get an oil change under warranty Toyota attempts to charge me. I say it’s covered and it is, and then continue with the next. How do I know when my warranty expires
3/27/2026
Fabian R. VERIFIED CUSTOMER
Great guy great service!
3/27/2026
Robert C. VERIFIED CUSTOMER
Khon kept me informed on what the tech. found and what needed to be done.
3/27/2026
Kay R. VERIFIED CUSTOMER
thanks
3/27/2026
Theresa T. VERIFIED CUSTOMER
Vincent was very professional and very knowledgeable. He did a great job!
Thank you!
3/27/2026
Rachel H. VERIFIED CUSTOMER
My car is handling better. The brakes are working great! Nice to have all the warning lights off.
3/27/2026
Lisa S. VERIFIED CUSTOMER
Perfect! Wonderful. Good job
3/27/2026
Steven L. VERIFIED CUSTOMER
Very pleasant experience
3/27/2026
Jake F. VERIFIED CUSTOMER
Great service! Super fast! Thank you!
3/26/2026
Sandra O. VERIFIED CUSTOMER
Rep. was a bit difficult to understand; talked too fast and indistinctly and I had to ask him to repeat several times.
Waiting room: strong, unpleasant smell of exhaust.
3/26/2026
Tom O. VERIFIED CUSTOMER
There is nothing I can suggest to improve my experience. That says a lot.
3/26/2026
Rodney T. VERIFIED CUSTOMER
Thanks for the great work Gregorio.
3/26/2026
Michael M. VERIFIED CUSTOMER
Dave did a fantastic job!! I really appreciate him
Mike
3/26/2026
Andrea D. VERIFIED CUSTOMER
I waited for many hours to get my car done. I brought it in for a battery recall and it took 4 hours to get out of there.
3/26/2026
Thomas A. VERIFIED CUSTOMER
I was very happy with how easily and efficiently Jesse handled this major service on my Rav4. I'll be asking for Jesse's help the next time I need service!