$217 is a lot for replacing 3 lamp bulbs on my Prius. I’ve changed those lights before myself (I no longer am able) and per the owners manual, it didn’t require the front bumper cover to be removed.
4/2/2026
Patricia M. VERIFIED CUSTOMER
Job well done!
4/2/2026
Pamela K. VERIFIED CUSTOMER
He clearly explained the services that were recommended.
4/2/2026
Michael E. VERIFIED CUSTOMER
Smart Toyota service is outstanding.
4/1/2026
Thomas W. VERIFIED CUSTOMER
Please update my email address to
and send me the survey. The explanation for my response is too lengthy for a text.
Thanks.
4/1/2026
Gail M. VERIFIED CUSTOMER
My only complaint is that the work done was quite pricey. We have bought 8 to 10 Toyotas, most from Smart, in our marriage, and have never bought a new car that wasn't made by a Toyota, now driving my 18-year-old hybrid Camry, which I love, and a Lexus NX, which we also like very much. Our next new car will predictably be a Toyota.
4/1/2026
Dawn J. VERIFIED CUSTOMER
I specifically asked for my spare tire to be checked for pressure because the light was on and they didn’t do it
4/1/2026
Jennifier G. VERIFIED CUSTOMER
He was helpful, clear, knowledgeable, and courteous.
4/1/2026
Krystal D. VERIFIED CUSTOMER
She didn’t go over any of the diagnostic information. I needed other things done including alignment and brake flushing that they didn’t have time to do at the time of my appt nor did I know I needed them. Then after I paid I was notified I had no coolant in my car and they refilled it but don’t see anything wrong….this is a huge deal and not something that should be casually brought up after I paid. I wasn’t offered any further information on this just “if it happens again, you should make an appt”. Extremely annoyed and dissatisfied with the service provided.
4/1/2026
Barbara H. VERIFIED CUSTOMER
Very good communication.
4/1/2026
Ian P. VERIFIED CUSTOMER
Paul did a great job explain to everything well. I would say when you pick up your car it can be difficult to find somebody to help you. Thanks
4/1/2026
David L. VERIFIED CUSTOMER
Alyssa is a wonderful Service Advisor and an asset to your enterprise. She understood my problem immediately and took steps to resolve the issue. Working with another area, Alyssa kept me informed throughout the day and she cared about my car like she owned it. I cannot say enough good things about Alyssa and her customer service. Thank you, Dave Lytle
4/1/2026
Andrew S. VERIFIED CUSTOMER
Great job--very happy with the team and the service they provided!
4/1/2026
Heather Z. VERIFIED CUSTOMER
Hi there. Upon checking in, I mentioned that I would like to make sure the Diamond Fusion was applied because sometimes in the past, it was forgotten. The gentleman said "absolutely, thank you for reminding me, we'll make sure to get that done for you". Everything was fine, I paid for service for the visit, got out to my car and saw that my windshield was still dirty, which it SHOULDN'T be if the Fusion was done, like I had asked. I went back inside, and the gentleman at the desk kept shaking his head and apologized that the service is no longer being done, and they don't know why the salesman keep selling it. Is this true? If so, I paid for this service upon buying my car, and if it's been discontinued, I believe I should be compensated for the unused services. Thank you for listening.
3/31/2026
Joanette H. VERIFIED CUSTOMER
Jose was very efficient and kind. Thank you for great service!
Joanette H
3/31/2026
Jesse D. VERIFIED CUSTOMER
Sick bike dude
3/31/2026
Diane H. VERIFIED CUSTOMER
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3/31/2026
Anthony J. VERIFIED CUSTOMER
Thank you very much for your time and support.
3/31/2026
Toni A. VERIFIED CUSTOMER
Wilker was pleasant amd professional. He is good at what he does! Thank you!
Toni
3/31/2026
Sartu T. VERIFIED CUSTOMER
very thorough, answered all my questions, and was friendly and professional