This is my fifth Toyota pick up. The first was a little 4 cylinder in the 1980s. My kids wore it out.
I have not had any major issues, just worn out stuff because I keep them and wear is normal. Quality is always excellent. Service at Smart has always been very good. No complaints.
5/13/2026
Felipe V. VERIFIED CUSTOMER
Estuve más de 2 horas esperando que le hicieran mantenimiento a mi carro es mucho tiempo
5/13/2026
Kyree B. VERIFIED CUSTOMER
Received my car back with the same issue and wasn’t aware of the charge for diagnostic. Car is still dropping out sound
5/13/2026
Jason P. VERIFIED CUSTOMER
A+ service from Vincent.
5/12/2026
Dave D. VERIFIED CUSTOMER
Dave K helped out a lot, and was efficient and friendly and professional.
5/12/2026
Mike S. VERIFIED CUSTOMER
Thorough and timely communication, sound advice, thank you to Roger. Three of us involved in decision-making makes things a little chanting and Roger did an excellent job.
5/12/2026
James E. VERIFIED CUSTOMER
Great job. Everyone is so professional and knowledgeable. I am grateful for their service!
5/12/2026
Steven L. VERIFIED CUSTOMER
Ok
5/12/2026
Roselyn B. VERIFIED CUSTOMER
They didn't deny my whole truck. I came in when I told them the light was on, they didn't fix that, but they did fix the water pump. When you're coming now, when an engine light owned, they supposed to check the whole vehicle.But they didn't.They only fixed the water pump
5/12/2026
Patricia M. VERIFIED CUSTOMER
Nice young man. Very helpful
5/12/2026
Audrey R. VERIFIED CUSTOMER
Alyssa was absolutely wonderful! Very Personable. My car took longer than I had been promised and Alyssa was good to keep me informed on progress. She was great!!
5/12/2026
Michelle C. VERIFIED CUSTOMER
David is an exceptionally good service advisor! I trust him 100%.
5/10/2026
Michael S. VERIFIED CUSTOMER
We scheduled, what we thought would be a 30 minute service at 11:30 (10,000 mile oil change and tire rotation). We arrived early (10:15) to ensure we didn’t hold anyone up. We waited in the car to be checked in for 10 minutes. When we were finally checked in we sat in the waiting room for an hour before the car was even rolled into the bay. We watched it roll in. We then sat for another 30 minutes before someone came to talk to us, and then the service was done about 20 minutes after that. We will not be returning. We wasted 2 hours of our day in Madison sitting and waiting for what should have been 20-30 minutes to begin with. Had this not been scheduled and we just dropped in, I would understand that we had to wait. The fact that it was scheduled was extremely frustrating. I can’t imagine running a business in this way.
5/10/2026
Dennis T. VERIFIED CUSTOMER
Yes I was satified
5/10/2026
David G. VERIFIED CUSTOMER
Greg did a great job and was very considerate
5/9/2026
Brittney K. VERIFIED CUSTOMER
effective & prompt communication
5/9/2026
Marisol M. VERIFIED CUSTOMER
Vincent Danh was excellent!
5/9/2026
Bruce B. VERIFIED CUSTOMER
The team at Smart Toyota is top notch and deliver great service every time . I have dealt with Paul and Rodger and they are both assets to the company. I will be a life long customer
5/9/2026
Charles V. VERIFIED CUSTOMER
I was fully satisfied with both my service experiences. However, I am having a problem that might not qualify as service-related. At some point the Apple car-play feature stopped working. I have reviewed numerous tutorials and made several attempts to fix this. I feel inept as I have been completely unsuccessful. In wondering whether Smart could help me with this, I should make it clear that I did not purchase the car from you. This was because you were unable to obtain it due to its limited supply. Still, if you believe this is not properly within the scope of assistance, I will understand.