Sergio was fine, but the fact you guys didn’t tighten everything down tight enough, to cause me to have to come back with service warning lights going off. But to not even offer to pay for the break fluid I had to purchase to make it back so you guys could fix the mess up? Or an oil change voucher? Instead I had to waste two hours before work coming to get your mess up fixed. Super not satisfied.
5/16/2026
Chia Y. VERIFIED CUSTOMER
was hoping for some family discount. but would return for other services in future.
5/16/2026
Christopher D. VERIFIED CUSTOMER
I felt look after and the decisions put forth were in my best interest rather than to make company money.
5/16/2026
Gabrael B. VERIFIED CUSTOMER
Really disappointed that I booked an appointment on the app and they couldn’t see it. They initially dismissed me but Dave got me in without drama.
5/16/2026
Daniel L. VERIFIED CUSTOMER
Missing screw on rear bumper area, when looking closer a small bracket that the screw goes in is broken. One of the service writers knows of the issue. He tried to get it taken care of when I picked up my truck. It needs a part or two replaced. Pretty minor but disappointing.
5/15/2026
Julie S. VERIFIED CUSTOMER
Extremely friendly, detailed about my questions.
5/15/2026
Gary M. VERIFIED CUSTOMER
Good communication. Very satisfied with the service.
5/15/2026
Myrene D. VERIFIED CUSTOMER
Good job. ????
5/15/2026
Jody C. VERIFIED CUSTOMER
Roger was very helpful and patient and answered all my many questions.
5/15/2026
Ethan M. VERIFIED CUSTOMER
Khon was awesome. Super attentive and hard working
5/15/2026
Mark K. VERIFIED CUSTOMER
I had a fob replace. First quoted $30], then fob became out of stock, did not get a call back when in stock, then quoted and paid $530. End result was good, just getting there was bumpy
5/15/2026
Mary Jo. VERIFIED CUSTOMER
Everything went fine, and I was on my way in 30 minutes. I was kept informed during the time I was waiting.
5/15/2026
Mon Lun. VERIFIED CUSTOMER
226k mileage and she continues to run strong. I am so happy with a care and maintenance that the smart Toyota team has provided over these last 13 years and I will continue to do so hoping to get 400,000+ out of my Toyota Sequoia.
5/15/2026
Ashley R. VERIFIED CUSTOMER
Everyone was great. Special thanks to Todd Wersland, always gets my appointments set up and checks to make sure all goes well
5/15/2026
Katherine G. VERIFIED CUSTOMER
Alyssa communicated so well and called my warranty company multiple times! Thanks so much Alyssa!
5/15/2026
Michael M. VERIFIED CUSTOMER
Service advisor kept me informed via text on status. In person interaction could have been better. He didn’t seem like he really wanted to be there and wasn’t very interested in answering my questions.
5/15/2026
Yvenson F. VERIFIED CUSTOMER
That’s very good
5/15/2026
Cindy Carolina. VERIFIED CUSTOMER
To be honest, I was very satisfied with the service Mr. Jimenez provided; he was very polite and resolved my vehicle issue!