As this was a only yes no I do want to explain more. I was happy with drop off and intent of appointment. Not sure what is all included in "full detail". There was still a little dust behind the dash screen and the bed of truck wasn't done at all. Im not looking for another makeup but feels wrong to not be fully transparent in service.
5/21/2026
Valerie E. VERIFIED CUSTOMER
Service was great. Thanks!
5/21/2026
Ty B. VERIFIED CUSTOMER
Provided good enough service but seemed to rush through checkout and did not allow any time for questions when area seemed slow and not many cars were in the service driveway
5/21/2026
Dan J. VERIFIED CUSTOMER
great help Ian ????
5/21/2026
Katelyn T. VERIFIED CUSTOMER
Alyssa was courteous and efficient, and service was quick and hassle-free. No complaints!
5/21/2026
Walter B. VERIFIED CUSTOMER
Fine job,completely satisfied with everything WSB
5/21/2026
Noel S. VERIFIED CUSTOMER
Nothing specific to note.
5/21/2026
Beth S. VERIFIED CUSTOMER
Mr Ingalls was professional and helpful. Made it a quick trip of what I'd thought would be a long process.
5/21/2026
Louis L. VERIFIED CUSTOMER
Appreciated the timely updates by Jesse. Loved the vehicle assessment inspection that allowed me to see the costs for each needed vehicle service.
5/21/2026
Emilie R. VERIFIED CUSTOMER
Paul always does a great job explaining what is going on and going over the options. Thank you!
5/21/2026
Kristina R. VERIFIED CUSTOMER
Roger did a great job communicating with me during the process of trying to figure out the issue with the car. His post service report was easy to follow and explained everything very well. Best service I’ve had from anywhere in a long time.
5/21/2026
David L. VERIFIED CUSTOMER
Alyssa was very professional and easy to work with
5/20/2026
Anthony J. VERIFIED CUSTOMER
I appreciate the work on my car, but I thought I was supposed to get my oil changed at 10,000 miles, so I'm a little confused about that.
5/20/2026
Monica E. VERIFIED CUSTOMER
Happy that the oil change I discussed when I scheduled my appointment and mentioned when I checked in was not performed. And I was dismissed with a curt, "It's not due." I am well aware that the recommendation by Toyota is 10000 miles. The 'you're just a woman who doesn't know what she's talking about' feel that I received when picking up my car was disgusting. I'll be scheduling an oil change elsewhere.
5/20/2026
Susan H. VERIFIED CUSTOMER
Thanks for your wonderful service!
5/20/2026
**** L. VERIFIED CUSTOMER
Everything went smoothly. I called yesterday and I got in today and it was done right away in the morning and there was a phone call to let me know that they have received my truck into the shop and there was another email so the communication was very prompt picking up a truck and getting it paid was also very straightforward.
5/20/2026
Palee Y. VERIFIED CUSTOMER
My car was returned with black shoe prints on the drivers side and back area where they did work. I would like this cleaned.
5/20/2026
Peter J. VERIFIED CUSTOMER
Mallory has excellent customer service skills, and communicated very clearly.