Everyone was extremely polite and answered all my questions. I had ordered tires, but was unable to make my original appointment. I was told since the date had passed the discount offered in July was not available. I hope this wasn't to big of an inconvenience for Smart Motors.
8/13/2025
Nancy S. VERIFIED CUSTOMER
Excellent service
8/13/2025
Michael C. VERIFIED CUSTOMER
Excellent customer service and communication, thank you!
8/13/2025
Jean B. VERIFIED CUSTOMER
Very pleasant and very professional!
8/13/2025
Darwin P. VERIFIED CUSTOMER
I was told oil change would be $105 and good for 10k miles.When I went to pay $122 plus and my mileage sticker said next oil change 5k miles hmm. Then I asked about tire price and was told your tires prices are best around.While my car was getting oil change I checked on price I was quoted and there was almost a $400 difference. Maybe your staff has communication issues or you have people just telling customers what they think will sell them on your service. Not impressed I think you are taking advantage of customers who don’t check on your over priced quotes
8/13/2025
Erik T. VERIFIED CUSTOMER
Quick and easy correction to an aging-materials problem. If it were caught on a test drive, other customers would inevitably complain about techs burning our gas. Some people just like to complain. I’m totally satisfied.
8/13/2025
Marcelino T. VERIFIED CUSTOMER
Great service,also very professional
8/13/2025
Janis R. VERIFIED CUSTOMER
Professional, friendly.
8/13/2025
Dan L. VERIFIED CUSTOMER
Great advisory service & help.
8/13/2025
Gordon D. VERIFIED CUSTOMER
Inflated tires to wrong pressure
8/13/2025
Jeanne M. VERIFIED CUSTOMER
Staff was prompt and professional. Explained what needed to be done to my car. Everyone was professional and friendly.
8/13/2025
Calvin H. VERIFIED CUSTOMER
Excellent job
8/13/2025
Laura D. VERIFIED CUSTOMER
Paul communicated everything very clearly and kept me posted on everything.
8/13/2025
Brenda D. VERIFIED CUSTOMER
You have a great team that ALL work together & I will recommend your business to my friends!! Thank you so much !!
8/13/2025
Kristi H. VERIFIED CUSTOMER
Excellent
8/13/2025
Katherine B. VERIFIED CUSTOMER
I was so impressed with Nate’s willingness to work to get a fast and efficient assessment in my car, Michelle’s helpfulness with getting the loaner arranged - I’ve always had excellent service with Smart Motors and this experience cements that impression. Thank you!
8/13/2025
Thomas H. VERIFIED CUSTOMER
Caleb was awesome. Good communication, explained things, suggested things. Very professional.
8/13/2025
Andrea R. VERIFIED CUSTOMER
One tire was losing air. The tech supposedly checked it and said he didn't see anything. When I brought it to costco, they saw a nail right away
8/12/2025
Ann H. VERIFIED CUSTOMER
The mechanical work seems fine. I should have been reminded of the shop fees that come with service. I was told $140 & it ended up to be $180. You all can do me a favor. I paid for a bulk service promotion about 3 years ago & will have one service remaining going into 2026. If you can extend my paid service package into next year, I’d be grateful. Thanks
8/12/2025
Marcia J. VERIFIED CUSTOMER
It would have been helpful to tell me that the shuttle ride was only one way.