For some reason I believe someone was in the glove compartment because there were straws and plastic forks on the floor I noticed as I drove out of the parking lot. I keep some there at the edge of the compartment for “emergencies” and napkins in the door pocket.
7/17/2025
Troy K. VERIFIED CUSTOMER
Beth is a very valuable assist to your business. I will not deal with another! She treats me like Royalty, communicates will and just offers me tremendous customer service!
Thank you Beth!!
Troy K
7/17/2025
Charles B. VERIFIED CUSTOMER
I see no room for improvement - Beth obviously knows her job very well and performs it expertly!
7/17/2025
Colton G. VERIFIED CUSTOMER
service was wonderful. colton was so ****
7/17/2025
Albert M. VERIFIED CUSTOMER
Really great and communicative!!
7/16/2025
Debra M. VERIFIED CUSTOMER
Os made my appointment because I was meeting with him to pick up my new car.I drove in and you guys took it from there. It was a very easy process!
7/16/2025
Julie G. VERIFIED CUSTOMER
Ray is always welcoming & does a great job!
7/16/2025
Norma M. VERIFIED CUSTOMER
Kept me informed as work was done. There 3 hours so was helpful. Good job
7/16/2025
Bonnie W. VERIFIED CUSTOMER
Beth could be my newest best friend.
7/16/2025
Lucas M. VERIFIED CUSTOMER
Good service
7/16/2025
Gloria D. VERIFIED CUSTOMER
Thank you
7/16/2025
Mark F. VERIFIED CUSTOMER
Didn’t do recall as promised.
7/15/2025
Mary B. VERIFIED CUSTOMER
Excellent, efficient service from the initial greeting to the customer courtesy pickup.
7/15/2025
Dan K. VERIFIED CUSTOMER
One of the things I could say about the oil change is, the time frame was a bit long… my wife had an oil change with her Honda Fit after work, (the same day) and it was done… with a car wash, in 30 minutes… I was at the Toyota waiting room for 90 minutes…. And she had a money off coupon!
7/15/2025
Jose S. VERIFIED CUSTOMER
Simple, quick service..thanks
7/14/2025
Dean M. VERIFIED CUSTOMER
An oil change took well over an hour. I think the car was done well before that, but nobody came and got me from the waiting room. I had to stand at the counter before I was told my car was done. This is a recurring theme, which is going to cause me to avoid your dealership whenever possible. I would not like to be contacted, just do better. An oil change doesn’t take an hour.
7/12/2025
Rick W. VERIFIED CUSTOMER
Very satisfied with Lewis Toyota always of hays and now Topeka too. They loaned us a car when our air conditioner went out so we could make it to our grandson’s bday and be with all of our grandkids. We plan on buying a new Toyota Highlander by the end of the year. Excellent customer service always and we won’t buy anything but a Toyota. We also enjoyed talking to the salesman John as well. Great personality!
7/12/2025
Miriam H. VERIFIED CUSTOMER
I have full confidence in Lewis Toyota in servicing my automobile. I know that everyone had been very helpful and courteous whenever I have a question about my car. Thank you very much
7/12/2025
Matthew S. VERIFIED CUSTOMER
Thanks.
7/12/2025
Amy D. VERIFIED CUSTOMER
My screen was not reset. It still says I need oil maintenance so I have to come back and have them take care of it.