Busy, but never too busy to stop and answer questions. Provided immediate updates on vehicle status. That's good customer service.
10/8/2025
Christianna H. VERIFIED CUSTOMER
It was great!
10/8/2025
Andrew S. VERIFIED CUSTOMER
Appreciate Steve. Always glad to see him and feel like he’s a straight shooter.
10/7/2025
Patrick B. VERIFIED CUSTOMER
Prompt, professional and courteous service!
10/7/2025
Kerry Z. VERIFIED CUSTOMER
All was good. Wish I was out a bit sooner.
10/7/2025
Ryan P. VERIFIED CUSTOMER
Ray is the best!
10/5/2025
Rebecca C. VERIFIED CUSTOMER
I was greeted immediately by Ray who was very courteous. The service was completed quickly. He quickly returned me to my vehicle and opened the door for me.
10/5/2025
Mary C. VERIFIED CUSTOMER
Steve was very friendly and professional. Thanks!
10/4/2025
Robert P. VERIFIED CUSTOMER
Quite expensive battery.
10/4/2025
David N. VERIFIED CUSTOMER
Beth went above and beyond to insure a great visit. Much appreciated clarity and professionalism
10/3/2025
Patrick B. VERIFIED CUSTOMER
Beth adheres to quality customer service from assisting with arrangements for the courtesy shuttled, answering all my questions and delivered on her estimated time to complete the scheduled work.
10/3/2025
Ralph M. VERIFIED CUSTOMER
Fast courteous service !!
10/3/2025
Dennis P. VERIFIED CUSTOMER
Very friendly and helpful.
10/3/2025
Coleen F. VERIFIED CUSTOMER
Ray was awesome! He took care of exactly what was needed & offered another service that was needed. He was professional, knowledgeable & courteous. Fantastic job!
10/2/2025
Kenneth W. VERIFIED CUSTOMER
I called at 3:00 and again at 4:00 asking for somebody to call me to let me know what they found with my vehicle, what they did to my vehicle, and how much it was going to cost, and I never got any phone call from anyone until I went to pick the vehicle up at 5:20. When I got there, the service manager was very helpful and considerate in getting my questions answered, but I was very disappointed on my first service visit involving a problem that nobody would call me back to let me know what was going on.
10/2/2025
Becky J. VERIFIED CUSTOMER
The staff at Lewis Toyota in Topeka have always been pleasant and helpful. I appreciated the additional personal touch of walking me to my car after servicing.
10/2/2025
Connie B. VERIFIED CUSTOMER
Ray was very polite and explained everything my vehicle needed. Happy with the service I received.
10/2/2025
Paul H. VERIFIED CUSTOMER
When I received the first text, I didn't read it carefully and assumed the service on my car was finished. When I arrived, it wasn't ready. Partly my fault, but since the text gave the price, I misunderstood. I wrote a check(to avoid your ridiculous 3% credit card fee) for the amount shown in the text. However, when i checked out, the total had increased $.49. Not a big deal of course, but can't your computer figure the charge the same way twice?
While checking in, Beth asked if I wanted the $99 "winterization special". Turns out it's 3 cans of unnecessary additive and a couple of squirts from a spray can. No wonder people dislike car dealers so much.
10/1/2025
Stephanie A. VERIFIED CUSTOMER
Lewis Toyota of Topeka is the best Service Department!