Fixed the problem ,on short notice, was able to complete my trip. Thank you
11/15/2024
Jeffrey C. VERIFIED CUSTOMER
Beth is Amazing! Will Definitely be back! Wyatt was Amazing also.
11/15/2024
Judy H. VERIFIED CUSTOMER
Beth addressed all my concerns and questions.
11/15/2024
John P. VERIFIED CUSTOMER
nice guy
11/15/2024
Steve K. VERIFIED CUSTOMER
Good job on the car
11/15/2024
Alex S. VERIFIED CUSTOMER
Last week I had an appointment to get my oil changed and to get one of my tires looked at because it had a slow leak. I was there for almost four hours. Today, I had to go back (I was there six days prior to today) because the tire they fixed last week was still leaking air. This time I was only there for an hour and Steve was quite pleasant with me even though I was coming in heated. So positives and negatives I guess. Additionally, my husband called to ask if during my first appointment my tires were rotated. The woman on the other end said that the paperwork said that I did receive a tire rotation. However, the tire that was slow leaking last week was the exact same tire that I had low pressure on this morning. If they rotated my tires, how did the same tire have low air pressure within six days of it getting fixed? Did they maybe just say that they did a tire rotation but they actually cut corners because they were swamped last week when I was there for four hours? However, I haven’t had to pay for any of the services.
So with two visits within one week, I’m unsure about my feelings regarding Lewis Toyota. But Steve was GREAT!
11/15/2024
Brian V. VERIFIED CUSTOMER
Steve was great as normal!
11/14/2024
Richard W. VERIFIED CUSTOMER
Very good service! Issue taken care of, with a follow up. Thanks rw
11/14/2024
Mary C. VERIFIED CUSTOMER
My car was taken in to be serviced. Ray Brown reviewed vehicle inspection report with me. He was courteous and professional. All was good.
11/14/2024
Jeff C. VERIFIED CUSTOMER
She’s fantastic! Good people are hard to find, and she’s great!
11/14/2024
Haydee K. VERIFIED CUSTOMER
Ray was excellent!
11/13/2024
Douglas B. VERIFIED CUSTOMER
Ray did a great job!
11/13/2024
Richard W. VERIFIED CUSTOMER
Very good service! Very Professional.
11/13/2024
Nancy D. VERIFIED CUSTOMER
The screen on the dash is not reading the way I want it to. This has happened before. It’s a matter of stopping the next time I’m in Topeka & having them fix it. Definitely not Beth’s fault
11/13/2024
Lori M. VERIFIED CUSTOMER
I was very satisfied with my service person, but I am disappointed that the recall that I have been waiting for several months and I am still waiting for.
11/12/2024
Jason B. VERIFIED CUSTOMER
Beth did a great job helping me today
11/12/2024
Linda G. VERIFIED CUSTOMER
Greeted just a few minutes after pulling up for service. Roy was polite and aware of work that needed to be made. Repair made to door seal.
11/12/2024
Brian F. VERIFIED CUSTOMER
Awesome job
11/12/2024
Mark W. VERIFIED CUSTOMER
I am mostly satisfied,the service manager I dealt with was very helpful. However my tires did not get rotated due to what was called swollen lug nuts after they already had 1 wheel off of vehicle. Had to call back to make sure I could come in and pick up the heat shield that they couldn’t reattach . On another occasion they would not rotate due to tire wear Why would Toyota use such an expensive and low quality lug nuts , is there a better lug nut available that isn’t $300 per set
11/12/2024
Stan R. VERIFIED CUSTOMER
Beth did a great job handling the issue with my Tacoma. We usually have Lewis do all of our service work