Steve was very friendly, welcoming and knowledgeable. He and his team took good care of me and my 2024 Tundra! Thanks Steve!
11/11/2024
Miriam H. VERIFIED CUSTOMER
Everyone was very pleasant. Enjoyed the waiting room experience as welll
11/10/2024
Ken E. VERIFIED CUSTOMER
Beth looks over everything to make sure it is done right.
11/10/2024
Alex S. VERIFIED CUSTOMER
I made an appointment for 10:45A and didn’t leave until 2:30P. And that was only because I saw my car in the parking lot and went and asked about it because I hadn’t received a phone call yet even though the gentleman said he would call when it was done. They did say they were short staffed so I get it. I also told the gentleman when dropping my car off that my wheels/tires are covered under my Toyota Care but yet I was still charged. The lady let me leave without paying but my app is still saying that I owe money. I feel like I’m probably going to have to go back and get someone to remove the fee. Not excited to go back for my next oil change.
11/10/2024
Claude C. VERIFIED CUSTOMER
You did a good job thank you
11/9/2024
Troy W. VERIFIED CUSTOMER
Steve was great to work with. His service team were able to figure out the issue with my vehicle and get it repaired.
11/9/2024
Elizabeth K. VERIFIED CUSTOMER
Great job, as always ????
11/9/2024
Isaiah C. VERIFIED CUSTOMER
Straight to the point, and convenient quick service.
11/9/2024
Rebecca S. VERIFIED CUSTOMER
My car was there for almost 5 hours today it should have taken 1 hour
11/9/2024
Kelly A. VERIFIED CUSTOMER
Everything went great, except for the wait time. I was there for about two hours, which was much longer than I expected.
11/9/2024
Sharon D. VERIFIED CUSTOMER
They completed it on time so I could make my appointment. Thank you.
11/9/2024
Teresa Z. VERIFIED CUSTOMER
Beth K does a WONDERFUL job keeping me informed and hapoy!!!!
11/8/2024
Joyce W. VERIFIED CUSTOMER
Beth Knap did a very good job. She definitely knows her stuff. Excellent employee
11/8/2024
Jeff W. VERIFIED CUSTOMER
All good, much faster than last couple visits. Much appreciated!
11/8/2024
Thomas M. VERIFIED CUSTOMER
Beth always keeps us informed of services and is great to work with
11/8/2024
Cade B. VERIFIED CUSTOMER
I have given two different employees my number twice first they didn't even write it down. Secondly, they got the number wrong the second time.. Other than that, I am satisfied
11/8/2024
Barbara H. VERIFIED CUSTOMER
He was the greatest in & out within one hour
11/8/2024
Joyce N. VERIFIED CUSTOMER
Always good service & trustworthy service.
11/8/2024
Harry H. VERIFIED CUSTOMER
I would like to Thank the Service Department for an Exceptional job they did in fixing my truck. This would include Mr. Mike Hogg who went above and beyond to ensure this! Mrs and Mrs Justin Smalls who fixed my truck! Of Course they are the mechanics I always request because of their attitude and attention to detail!!! The service writers who always a pleasure to talk with, and they ensure you get in a timely manor and help you with your problems.. Can’t forget the Parts Department, Clayton Thank you for helping me select the tires. Overall the Service department does an EXCEPTIONAL JOB in ensuring your vehicle is fixed RIGHT THE FIRST TIME AND the Staff do a Great Job !!!!!
Thank you very much!
Harry M Hammer Rossville
11/7/2024
Leonila B. VERIFIED CUSTOMER
Pretty accommodating and pleasant personality. A very nice guy and helpful.