She did not go over the print out with me.
There was only a phone call and not a visit from the service representative when the car was done.
10/29/2024
Jason M. VERIFIED CUSTOMER
Beth was helpful and communicative throughout the process and kept me up today date with what was going on with my service.
10/29/2024
Sally C. VERIFIED CUSTOMER
The lady who met me when I arrived really impressed me with her friendliness and knowledge. Sorry I didn't get her name.
10/29/2024
Shirley D. VERIFIED CUSTOMER
Will look forward to the survey.
10/29/2024
Allison F. VERIFIED CUSTOMER
I waited 3 hours for an oil change and I had an appointment
10/29/2024
Mary G. VERIFIED CUSTOMER
Thank you!
10/29/2024
Elaine R. VERIFIED CUSTOMER
I did not get my car serviced at my scheduled appt due to the fact that you did not have enough mechanics on staff. So after waiting two hours I left but assured the office staff that I would call and reschedule.
10/29/2024
Bruce F. VERIFIED CUSTOMER
Maybe my expectations are too high, but I understand it would take about 1/2 a day for repairs. I ended up calling in to see about a shuttle ride as it was getting late in the day.
10/28/2024
George B. VERIFIED CUSTOMER
Beth is always professional and welcomes me by name when I pull into the service lane. She confirms why my vehicle is there. After completion, she finds me in the dealership to let me know my vehicle is ready. Always a great experience!
10/27/2024
Betty S. VERIFIED CUSTOMER
Ray Brown patiently listens to me, helps me with any issues I bring to him, and takes excellent care of my vehicle.
10/26/2024
Kevin C. VERIFIED CUSTOMER
Beth is a great service advisor, she answered all my questions about the charging system. My car was ready within 45 minutes for some new tail lightbulbs. Good job!
10/26/2024
Alyse M. VERIFIED CUSTOMER
I don’t want a phone call. The only issue is my seat being moved. I don’t have settings in my car to return it to a preset position, so it’s impossible to find the comfortable spot again.
10/26/2024
Jill G. VERIFIED CUSTOMER
Thanks
10/26/2024
Susan M. VERIFIED CUSTOMER
What was included on the winterization service?
10/26/2024
Elaine R. VERIFIED CUSTOMER
Everyone was friendly, professional, knowledgeable, kept in touch with me per a text to update on the progress. Thank you.
10/26/2024
Carlos S. VERIFIED CUSTOMER
Every thing good, Beth make good job y so nice thanks again and will see soon
10/26/2024
Craig M. VERIFIED CUSTOMER
From start to completion I am 100% satisfied with the way Steve handled my needs with a very positive attitude.
Thanks!
Craig
10/25/2024
Crystal R. VERIFIED CUSTOMER
I love Lewis Toyota has a whole but it is irritating that you make an appointment and an hour and a half later-the truck has not even been pulled inside to begin There’s a lot of cars all the time but are you overbooked? Is it folks that just showed up? I don’t understand why EVERY time I bring my truck in, it is never a timely deal
10/25/2024
Quick,Steven R. VERIFIED CUSTOMER
Beth is awesome! She is organized, very pleasant, knowledgeable and explains what is going to be done. We give her an A+!!