Greeted just a few minutes after pulling up for service. Roy was polite and aware of work that needed to be made. Repair made to door seal.
11/12/2024
Brian F. VERIFIED CUSTOMER
Awesome job
11/12/2024
Mark W. VERIFIED CUSTOMER
I am mostly satisfied,the service manager I dealt with was very helpful. However my tires did not get rotated due to what was called swollen lug nuts after they already had 1 wheel off of vehicle. Had to call back to make sure I could come in and pick up the heat shield that they couldn’t reattach . On another occasion they would not rotate due to tire wear Why would Toyota use such an expensive and low quality lug nuts , is there a better lug nut available that isn’t $300 per set
11/12/2024
Stan R. VERIFIED CUSTOMER
Beth did a great job handling the issue with my Tacoma. We usually have Lewis do all of our service work
11/11/2024
Marc G. VERIFIED CUSTOMER
Steve was very friendly, welcoming and knowledgeable. He and his team took good care of me and my 2024 Tundra! Thanks Steve!
11/11/2024
Miriam H. VERIFIED CUSTOMER
Everyone was very pleasant. Enjoyed the waiting room experience as welll
11/10/2024
Ken E. VERIFIED CUSTOMER
Beth looks over everything to make sure it is done right.
11/10/2024
Alex S. VERIFIED CUSTOMER
I made an appointment for 10:45A and didn’t leave until 2:30P. And that was only because I saw my car in the parking lot and went and asked about it because I hadn’t received a phone call yet even though the gentleman said he would call when it was done. They did say they were short staffed so I get it. I also told the gentleman when dropping my car off that my wheels/tires are covered under my Toyota Care but yet I was still charged. The lady let me leave without paying but my app is still saying that I owe money. I feel like I’m probably going to have to go back and get someone to remove the fee. Not excited to go back for my next oil change.
11/10/2024
Claude C. VERIFIED CUSTOMER
You did a good job thank you
11/9/2024
Troy W. VERIFIED CUSTOMER
Steve was great to work with. His service team were able to figure out the issue with my vehicle and get it repaired.
11/9/2024
Elizabeth K. VERIFIED CUSTOMER
Great job, as always ????
11/9/2024
Isaiah C. VERIFIED CUSTOMER
Straight to the point, and convenient quick service.
11/9/2024
Rebecca S. VERIFIED CUSTOMER
My car was there for almost 5 hours today it should have taken 1 hour
11/9/2024
Kelly A. VERIFIED CUSTOMER
Everything went great, except for the wait time. I was there for about two hours, which was much longer than I expected.
11/9/2024
Sharon D. VERIFIED CUSTOMER
They completed it on time so I could make my appointment. Thank you.
11/9/2024
Teresa Z. VERIFIED CUSTOMER
Beth K does a WONDERFUL job keeping me informed and hapoy!!!!
11/8/2024
Joyce W. VERIFIED CUSTOMER
Beth Knap did a very good job. She definitely knows her stuff. Excellent employee
11/8/2024
Jeff W. VERIFIED CUSTOMER
All good, much faster than last couple visits. Much appreciated!
11/8/2024
Thomas M. VERIFIED CUSTOMER
Beth always keeps us informed of services and is great to work with