I depend on the ride to and from work. The driver was not safe. He drove 50 downtown. He took a phone call on I70 as he was merging on, picked up a tablet and read it while driving and arguing with the caller, took both hands of the steering wheel, and served. While this all occurred within 1 mile distance, it was unsettling.
12/28/2024
Pam M. VERIFIED CUSTOMER
I brought my Lexus in for an oil change and evaluation of a low tire pressure light. After completion of service I asked what the cause of the warning light was and was told that the air pressures had been checked and topped off. However as I started my car the warning light was still illuminated. I returned to the service entrance, the service provider rechecked my tire pressures and indicated that I should return to service if the light did not go out after driving a few miles. Before leaving I asked if the warning light needed to be reset. The service provider said that driving the car would reset the warning light. After returning home I did an internet search and attempted to reset the warning light myself. Based upon the owners manual, and my failed attempt, it appears my warning light needs to be evaluated by the dealer. I would prefer to have this service provided by Lewis but it seems I will need to return to the Lexus dealer. Thank you.
12/28/2024
Gary S. VERIFIED CUSTOMER
Didn't realize you hadn't roadside assistants or towing service. Otherwise all was great.
12/27/2024
Michael L. VERIFIED CUSTOMER
Rays a good man!!!
12/27/2024
Danyle H. VERIFIED CUSTOMER
I love Steve! He is always very welcoming, professional, and gets things taken care of for me!
12/27/2024
Cynthia Z. VERIFIED CUSTOMER
Great customer service. Thank you so much
12/27/2024
Debbie S. VERIFIED CUSTOMER
Thank you for the great service. I appreciate it very much.
12/25/2024
Melissa R. VERIFIED CUSTOMER
Done on time as promised
12/24/2024
Chris M. VERIFIED CUSTOMER
Completely satisfied with my service
12/24/2024
Virginia D. VERIFIED CUSTOMER
Ray was helpful and very pleasant to work with.
12/24/2024
Judy M. VERIFIED CUSTOMER
I always trust Toyota.
12/22/2024
Doug W. VERIFIED CUSTOMER
Prompt service on my scheduled appointment, despite their being rather busy. No problems on the service. After completion, I immediately drove the car 250 miles to a family gathering, no issues.
12/21/2024
Daniel G. VERIFIED CUSTOMER
Steve was great! We have always had wonderful service. Thank you! And Angel was great too!
12/21/2024
Martie L. VERIFIED CUSTOMER
Ray was very courteous and helpful as usual . I value his input and he always answers my questions fully . Ray is a great asset to your company.
12/21/2024
Jeffrey B. VERIFIED CUSTOMER
Excellent service as always ! Great job
Thank you!
12/21/2024
Rosemary C. VERIFIED CUSTOMER
Thorough work and courteous service. Thank you!
12/21/2024
Connor M. VERIFIED CUSTOMER
I wish it was free. Lol
12/21/2024
Richard K. VERIFIED CUSTOMER
Steve provided friendly and professional service.
12/20/2024
Nicole R. VERIFIED CUSTOMER
Great service!
12/20/2024
Holly W. VERIFIED CUSTOMER
My simple suggestion is to treat others in the same way you would like to be treated. People are humans not wallets and everyone has a story that you do not know. Choose kindness.
Merry Christmas. He came for you.