This was my first visit to Bob Smith Toyota and I was thoroughly impressed by staff’s attentiveness and professionalism. Patrick was kind enough to explain the current and upcoming services for my truck. Absolutely enjoyed my first visit and this service department will have my business as long as I am Toyota owner. Please express my appreciation to Patrick and the rest of your staff.
5/12/2026
David P. VERIFIED CUSTOMER
Always a pleasure working with Hank!
5/10/2026
Robin J. VERIFIED CUSTOMER
Ara is the best!
5/9/2026
Jim H. VERIFIED CUSTOMER
I’m pleased with how the servicing of my car was done. Jonathan Escobar did a good job.
5/9/2026
Trevor H. VERIFIED CUSTOMER
Great experience with Hank Fairchild
5/9/2026
Laura C. VERIFIED CUSTOMER
Jonathan was kind and professional. He let me know the status of the car periodically and thoroughly explained the service recommendations.
5/9/2026
Eric Y. VERIFIED CUSTOMER
Always an amazing experience e with Greg!
5/9/2026
Gevorg M. VERIFIED CUSTOMER
Ara was very helpful,he helped me to fined the right service for my car.
5/8/2026
Gilbert B. VERIFIED CUSTOMER
Fast next day service, even offered a ride to work.
5/8/2026
Patrick C. VERIFIED CUSTOMER
Janie was very friendly and kept me up to date on the status of my vehicle.
5/8/2026
Tim B. VERIFIED CUSTOMER
Bob Smith Toyota always completes excellent service on our vehicles. Greg, our service advisor, does an excellent job communicating with us about our vehicles and I feel in great hands when he help us. Thank you very much for all of your hard work!
5/7/2026
Jean-Claude F. VERIFIED CUSTOMER
Greg was in contact with my insurance company and everything went smoothly.
5/7/2026
Richard P. VERIFIED CUSTOMER
Thank you!
5/7/2026
Ryan R. VERIFIED CUSTOMER
Jaime was helpful
5/7/2026
Rosario E. VERIFIED CUSTOMER
Best service ever. Jonathan was really nice.
5/7/2026
Carter P. VERIFIED CUSTOMER
In addition to my normal service, I’ve mentioned 2 concerning issues (1) when parked and placed in reverse the vehicle failed to back up on 3 separate occasions, (2) when driving, the head unit shut off for 5-10 seconds and rebooted on 4 separate occurrences. Both of these concerns were not listed on my itemized receipt document. The “normal” part of the service was good. I would appreciate the concerns being documented. -Carter ****-****-xxxx
5/7/2026
Michael A. VERIFIED CUSTOMER
Greg was great! Very helpful and professional.
5/6/2026
Heather P. VERIFIED CUSTOMER
The service department at Bob Smith is wonderful!
Greg goes above and beyond, and always has.
5/6/2026
Monica A. VERIFIED CUSTOMER
Rude customer service.
5/6/2026
Eva F. VERIFIED CUSTOMER
Great service. Very professional. Service- oriented. Each person I dealt with has been great.
Thank you!
Eva