I enjoyed the high bar that you sent for customer service. ARA was a perfect service. Representative for me and helped tremendously with excellent recommendations along the way.
3/11/2026
Sandra G. VERIFIED CUSTOMER
I have had my Prius taken care of for years at Bob Smith Toyota in La Crescenta. Hank is great and I always feel I get the best service. Thanks, Hank!
3/11/2026
Naomi V. VERIFIED CUSTOMER
Patrick Cabral is an asset to your Bob Smith Toyota team. He is knowledgeable, personable, and I always feel complete trust in him dealing with my car service and repairs.
3/11/2026
Ross K. VERIFIED CUSTOMER
Greg was really good about explaining things and I felt he really cared about me as a customer
3/11/2026
Eric P. VERIFIED CUSTOMER
Always a great experience, everyone treats you very kindly. My family and I have been servicing our cars here for 3 years. Thank you to the Bob Smith Team.
3/11/2026
Johnny B. VERIFIED CUSTOMER
Great service 5 stars
His attitude, friendly, helpful
And honest .if he goes to another
Dealer I’ll follow him
3/11/2026
Garen Z. VERIFIED CUSTOMER
Thanks for servicing my vehicle. It was a great experience. I loved the video walkthrough explaining the details. Keep up the good work. ????
3/11/2026
George L. VERIFIED CUSTOMER
Greg has been helping me out for years and I always appreciate his humor and great attitude.
3/11/2026
Sergio M. VERIFIED CUSTOMER
There was a miscommunication despite me personally speaking with Jonathan. I only received an old change despite me authorizing additional work.
3/10/2026
Jaime V. VERIFIED CUSTOMER
Ara was great to work with.
3/10/2026
Nick V. VERIFIED CUSTOMER
He is very friendly with very nice attitude I like to work with him so much
3/10/2026
Martha Z. VERIFIED CUSTOMER
Yes I was completely satisfied with the services I received at Bob Smith. My 2nd favorite place. p now .Now that my daughter became part of my favorite favorite place, I could relaxed & worry less about her car needs. Again, thank you all for making it so wonderful. Have a nice week.
3/9/2026
Renee S. VERIFIED CUSTOMER
Pat was great. Very respectful & I felt he was honest. That's not what I've experienced with most other Toyota dealerships. Greatly appreciated.
3/8/2026
William C. VERIFIED CUSTOMER
Great service
3/8/2026
Marlene P. VERIFIED CUSTOMER
Appreciates the thoroughness as always.
3/8/2026
Ming-Hao C. VERIFIED CUSTOMER
I was well informed and the service was completed within reasonable time
3/8/2026
Lyle A. VERIFIED CUSTOMER
He is great. Remembers my car and me. And I always hope that he will be the one looking into my car every time I go in
3/8/2026
Jason V. VERIFIED CUSTOMER
Everything went real smooth
3/7/2026
Martin V. VERIFIED CUSTOMER
After driving to dinner after picking up my car I found a large clump of a black sticky substance sticking to my back, the back of my aloha shirt, my jeans and sticking to my belt. Upon returning to my car after dinner I found another clump of the same material wedged down into the driver’s seat and the cushion I use. I took pictures of everything. I need your help as to how to repair the damage or a check to replace all the damaged items. I’m bringing the car back Saturday AM so you can clean the seat if possible.