Greg took care of me as soon as I arrived this morning without an appointment. He knew that I was on my way to work but had experienced car trouble and was able to have my problem resolved in about an hour, as I waited. He was efficient and kind. I am very appreciative of his help.
3/18/2026
Greg M. VERIFIED CUSTOMER
He was able to get my car done early per my request. Greg never fails me
3/18/2026
Howard F. VERIFIED CUSTOMER
Thanks for the quick turnaround!
3/18/2026
Doug S. VERIFIED CUSTOMER
I appreciate service rept Jamie Guzman for keeping me informed on the health of my Toyota. Because of his timely recommendations I have never had a breakdown in the 13 years of owning my vehicle. Also Jamie looks out for specials that can save me money. The latest is the 2 years service deal, which I purchased. He is a standup guy.
3/18/2026
Rafael P. VERIFIED CUSTOMER
Thank you for your help. Im especially grateful to Greg Bakalyan for his help im appreciate his work
3/18/2026
Jim B. VERIFIED CUSTOMER
Patrick is extremely knowledgeable, helpful and friendly. I always schedule our cars with him for service and he takes great care of us.
3/18/2026
Marya A. VERIFIED CUSTOMER
Jaime was a great service advisor! He was attentive to my questions and replied when I left messages. I will use Jaime again for my Toyota service needs at Bob Smith.
3/18/2026
Rafael G. VERIFIED CUSTOMER
Hank was great / timely and thorough
3/17/2026
Daniel G. VERIFIED CUSTOMER
Thanks so much! Great customer service! :)
3/15/2026
Carlos L. VERIFIED CUSTOMER
The service was great and my car came out looking like new
3/15/2026
Inhae C. VERIFIED CUSTOMER
Service was very quick. The staff was so kind to apply the coupons and get ready for payment.
3/15/2026
Jon N. VERIFIED CUSTOMER
He didn’t try to sell me anything I didn’t need and was right about the duration of my service. Very much appreciated.
3/15/2026
Patrice J. VERIFIED CUSTOMER
Service was exceptional. Jonathan was very professional and explained and asked if I had any questions just exceptional service all around.
3/15/2026
Jenice H. VERIFIED CUSTOMER
My Service Technician, Hank Fairchild, is so thorough, I felt like I was his only customer. Hank kept me so well informed through the entire time my car was in his care, I would recommend Hank to handle the most demanding car owner.
3/14/2026
Angelo Y. VERIFIED CUSTOMER
Very professional and courteous.
3/14/2026
Joseph Y. VERIFIED CUSTOMER
Very quuck and nice service
Thanks
3/13/2026
Weston F. VERIFIED CUSTOMER
Good job
3/13/2026
Peter H. VERIFIED CUSTOMER
Each time I come I receive both honest and excellent service.
3/13/2026
Jose G. VERIFIED CUSTOMER
I had a great experience working with Frank Fairchild as my service advisor. From start to finish, he provided excellent customer service during my windshield replacement. Frank was professional, attentive, and made sure the entire process went smoothly.
What really stood out was his willingness to assist with resolving an issue related to the service. He took the time to listen, kept me informed, and worked diligently to make sure everything was handled properly. His communication and follow-through made the experience stress-free.
Thanks to Frank’s dedication and professionalism, the windshield replacement was completed efficiently and to my satisfaction. I truly appreciate the effort he put into ensuring everything was resolved and that I left as a happy customer. I highly recommend working with Frank if you want someone who genuinely cares about providing excellent service.