Hank was by far the best service advisor I have had in quite sometime at Bob Smith. He listened to what I had to say and followed through with my concerns. I hope he sticks around. He will be the only advisor I will be requesting and I would even be willing to change my preferred date to ensure that he is my advisor. He is definitely a keeper!
12/18/2024
Annie P. VERIFIED CUSTOMER
Everything was explained to me with extra efforts to answer all my questions. I didn’t have an appointment, but I was cared for quickly and professionally. Thank you - this is why I bought a Toyota - to get your phenomenal service from people I trust!
12/18/2024
Cheryl M. VERIFIED CUSTOMER
Greg was very helpful and friendly
12/17/2024
Harold G. VERIFIED CUSTOMER
He was great at keeping in touch throughout the day!!!
12/17/2024
Coco M. VERIFIED CUSTOMER
Jaime is always professional and efficient. I always request Jaime to be my service advisor because I feel like I can put my trust in him.
12/17/2024
Joanne C. VERIFIED CUSTOMER
Jaime is great!
12/17/2024
Rossana F. VERIFIED CUSTOMER
Great ! Thanks !
12/17/2024
Maribel M. VERIFIED CUSTOMER
He’s a good employee and he’s the best
12/17/2024
Barry K. VERIFIED CUSTOMER
Always happy woth you guys
12/17/2024
Jacob K. VERIFIED CUSTOMER
Good job ????
12/17/2024
Carol H. VERIFIED CUSTOMER
Greg is very professional and explains things well.
12/15/2024
Ernesto G. VERIFIED CUSTOMER
Great quality customer service
12/15/2024
Alfredo C. VERIFIED CUSTOMER
Always great service with Greg
12/15/2024
Geraldine A. VERIFIED CUSTOMER
Owned a Camry before and glad to be back for service at Bob Smith’s - always completely satisfied.
12/14/2024
Frank R. VERIFIED CUSTOMER
I brought my car to be serviced using the AAA car care service package of $69.00 I was charged $92.74! I had a appointment for 10:15am, I bought the car in at that time, as I not not heard from you by 4:30pm, I drove down, and was told the the mechanic and the service writer had gone home, and we’re unavailable. Being both overcharged for service and being left uninformed about that service, has convinced me to buy the new crown and have it serviced anywhere else.
I’m a very unsatisfied customer, to say the least!
12/14/2024
Karlo D. VERIFIED CUSTOMER
Please change my front brake pads again. The ones you guys just put on seem faulty, making grinding unheard of noises. I'm very unhappy.
12/14/2024
Daniel F. VERIFIED CUSTOMER
Jaime and his mechanic moyses
They are above outstanding team
They are the only and only the are outstanding care and your needs
I recommend above team
12/14/2024
Greg B. VERIFIED CUSTOMER
Thanks
12/14/2024
John W. VERIFIED CUSTOMER
I received great customer service from Greg Bakalyan and I appreciate his assistance with my vehicle.