Girl at the cashier, I think her name is Rosie, totally **** up everything. I planned out everything in advance with Ara and Jeff. I knew the moment that I met the girl that she's not capable. I am old enough to intuit... But I gave her a chance. Instead, she can't process and disappears for 20 minutes with no hope of resolution. There was probably 10 ways to solve the problem: I bought my Tacoma there 6 years ago and only have it serviced there all my info is on-file. Or she could have called Jeff or Ara. Instead she disappeared without a clue and I have to cancel the warranty work there and miss my flight. What a shame.
12/28/2024
Jeffrey K. VERIFIED CUSTOMER
I had an appointment at 9:00 am for car service.
The service on my car didn’t start until 10:00 am.
I feel when you make an appointment, the service should start much closer
to the appointment time.
12/28/2024
Kylla Y. VERIFIED CUSTOMER
Jonathan rocked, unfortunately the AI phone booking service did not actually make an appointment for me despite having text confirmation. I would look into that further.
12/28/2024
Ludovico M. VERIFIED CUSTOMER
Amazing service
12/27/2024
Rogelio Q. VERIFIED CUSTOMER
Thank you!!
12/27/2024
John T. VERIFIED CUSTOMER
Greg has always been friendly and courteous. No complaints
12/25/2024
Aldo C. VERIFIED CUSTOMER
Greg is one of the best!
12/24/2024
Peter G. VERIFIED CUSTOMER
Jamie is always the best.
12/24/2024
Eric T. VERIFIED CUSTOMER
it was very easy to make the appointment over the phone with the automated system and made the appointment for the same day which has never happened before.
12/24/2024
Brian D. VERIFIED CUSTOMER
Said it would be an hour and a half wait…instead almost 3 hours. No apologies…just we were busy
12/24/2024
Lorenzo M. VERIFIED CUSTOMER
I couldn't be happier, he's a total pro!
12/24/2024
Mauricia H. VERIFIED CUSTOMER
Jaime Guzmán has a good knowledge of what he us doing. Besides he is a polite and a gentlemam.
12/24/2024
Bruce C. VERIFIED CUSTOMER
He is always so friendly and helpful
12/24/2024
Ramela B. VERIFIED CUSTOMER
Patrick was very helpful in all aspects.
He was polite and knowledgable.
Thank you for your service.
Kind regards,
Ramela B