They didn't wash my car when they were done, I received a call from a lady at underriner service and asked about the service and asked if they washed my car and I said no they didn't, she told me to come by something and they would wash it but it is a 20 mile drive one way to go back out.
12/20/2024
Wayne K. VERIFIED CUSTOMER
The service was great and fast and Cheryl was very professional
12/20/2024
Shayna I. VERIFIED CUSTOMER
Always great service! Thanks!
12/19/2024
Joseph R. VERIFIED CUSTOMER
Shelby is fantastic. The best service yet at underrinner.
12/19/2024
Mark S. VERIFIED CUSTOMER
Wrong vehicle information was entered. The service work order was for our 2016 pilot, under my husbands name, while the car we brought in was the 2017 Pilot, which should have both our names on file. This leaves the customer wondering how closely work order details are Checked, and questioning the "care"/quality of service and advise provided.
We've purchased both vehicles from you and will say that the quality of the service department has progressively, and rapidly deteriorated following the loss of Darrell and Toby, then subsequently Jesse and Shaun. We hope the correction to the work orders has been made and that this doesn't happen again.
12/19/2024
Michelle R. VERIFIED CUSTOMER
Cheryl is always great to work with! She is friendly and efficient
12/19/2024
Robert C. VERIFIED CUSTOMER
We were so appreciative of the car wash included in our car servicing appointment. The extra time this took and how it was done was going the extra mile. Thank you! The entire staff is so kind and provide superior service.
12/18/2024
Darin U. VERIFIED CUSTOMER
Shelby was excellent. Thanks!
12/18/2024
John S. VERIFIED CUSTOMER
Ok
12/18/2024
Brett K. VERIFIED CUSTOMER
The car sat in the service bay for 15 minutes before it went in for an oil change even with an appointment. Ten minutes later the service advisor came looking for a different customer and thought I was the other person really in 10 minutes you forgot who I was. He didn’t apply to the coupon that I presented when I brought the car in. When it was done it was brought outside and nobody came to get me for 10 minutes until I came looking because I needed to go. Very disappointed.
12/17/2024
Marcia B. VERIFIED CUSTOMER
Poor communication! Received word vehicle was ready. It isn’t.
12/16/2024
Mark D. VERIFIED CUSTOMER
Only disappointment was not reinstalling baby seats and just leaving them on top of the back seats
12/15/2024
Lyla M. VERIFIED CUSTOMER
Wish they had completed what was requested to be done on car. Communication was not good.
12/15/2024
Joanne S. VERIFIED CUSTOMER
It was a very satisfying experience..Shelby was so very helpful, efficient and kind!
Kudos!! Underriner's is TOP NOTCH! Thank you.
12/13/2024
Sue G. VERIFIED CUSTOMER
Good job . Shelby fit me in for an oil change. Everything went very well.
12/13/2024
Daniel N. VERIFIED CUSTOMER
The CR-V handled perfectly on my drive back to Colstrip. Thanks again.
K
12/12/2024
Lois B. VERIFIED CUSTOMER
I’ve been with Selover and Underriner for many years and have always been very satisfied. Joe Scheffelman has been the only person I’ve relied on for buying and selling cars, and he’s never gone wrong. I’m still satisfied.
12/12/2024
Richard H. VERIFIED CUSTOMER
I had a 1:00 pm appointment for to flush my transmission. Dropped it off early around 11:30 am.
Vehicle was done until the next day?
12/12/2024
Theresa B. VERIFIED CUSTOMER
Cost was very high. $106.00 for an oil change is very expensive. We may have to look for a cheaper alternative according to my husband. Why was it so expensive?